Pickup points
Collect a parcel from a selected branch or partner location once the tracking page says it is ready.
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Track Zásilkovna Shipments
Zásilkovna Tracking
Enter your Zásilkovna tracking number for live shipment status, real-time updates and delivery progress.
Zásilkovna tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your Zásilkovna Shipment
Three quick steps - free, no login required.
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1
Find your parcel number
Check the SMS, email, or order page from your seller or courier. Zásilkovna formats accepted here include Z followed by 10 digits, e.g. Z1234567890.
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2
Enter it above
Type or paste the parcel number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Zásilkovna Parcel Tracking
Zásilkovna is Packeta's Czech parcel delivery brand. Its network connects online shops, pickup points, Z-BOX lockers, and home delivery services. Follow each published step of your parcel's journey with its Z-prefixed number.
Zásilkovna Delivery Services
Z-BOX lockers
Automated lockers provide a self-service collection option for eligible parcels.
Home delivery
Where available, a courier delivers the parcel to the recipient's address.
Sending parcels
Zásilkovna supports parcels sent through its network as well as merchant shipments from online stores.
Zásilkovna Parcel Number Format
The public tracking number starts with Z and has 10 digits after it. A generic example is Z1234567890. Display spaces are optional when reading the number; enter it without spaces to track.
Delivery Timing
Many domestic parcels arrive on the next business day after handoff, while delivery time changes with the route and service. A parcel first marked as known to Zásilkovna is still awaiting the sender's handoff. When it becomes ready for pickup, follow the carrier's notification for the collection deadline.
Common Zásilkovna Tracking Statuses
Waiting for sender
A shipment record exists, but the sender has not handed over the parcel.
In transport
The parcel is moving through the Packeta delivery network.
Ready for pickup
The parcel is available at the specified pickup point or Z-BOX.
Delivered
The parcel has been received or collected by the recipient.
Official website and guidance: Zásilkovna official information.
Sources for this guide
Written by the Track91 team and checked against Zásilkovna's official information. Last reviewed . Track91 is independent of Zásilkovna. Report a correction.
General tracking guides
Zásilkovna Support
Frequently Asked Questions
Help with Zásilkovna tracking, delays and deliveries. Select a question to read the answer.
What format is a Zásilkovna tracking number?
The parcel number begins with Z and continues with 10 digits, for example Z1234567890. Zásilkovna may display spaces in the number to make it easier to read. Enter the same letters and digits together when tracking the parcel.
How long does Zásilkovna delivery take?
Domestic parcels often arrive on the next business day after Zásilkovna receives them, but the actual time depends on the route and delivery method. Cross-border parcels can take longer. Follow the parcel journey for current scans rather than treating a pickup storage deadline as a delivery estimate.
What does ready for pickup mean for a Zásilkovna parcel?
It means the parcel has reached the named pickup point or Z-BOX and is available for collection. Check the message from Zásilkovna for instructions, the collection code if one is required, and the deadline for collecting the parcel.
Can I track Zásilkovna without a parcel number?
The public tracking search needs the parcel number. Look in the merchant shipping email, your order details, or a notification from Zásilkovna. If you cannot find it, ask the sender for the Z-prefixed number associated with your shipment.
What should I do if my Zásilkovna parcel is delayed?
Review the last scan to see whether Zásilkovna is awaiting the parcel, transporting it, or holding it for collection. If the expected delivery period has passed, contact the seller or Zásilkovna with your parcel number so they can investigate.
Why might a Z-BOX notification include a building access code?
Zasilkovna explains that some Z-BOXes are inside buildings with restricted entry and that the entry code can be supplied in the ready-for-collection SMS or shipment detail. Follow the instruction for your exact location. A building access code and a parcel collection instruction serve different purposes.