Pickup points
Collect a parcel from a selected branch or partner location once the tracking page says it is ready.
Enter your Zásilkovna tracking number to view shipment status, transit checkpoints, and delivery progress.
Zásilkovna tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. Zásilkovna numbers are usually Z followed by 10 digits, e.g. Z1234567890.
Type or paste the parcel number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
Zásilkovna is Packeta’s Czech parcel delivery brand. Its network connects online shops, pickup points, Z-BOX lockers, and home delivery services. Follow each published step of your parcel’s journey with its Z-prefixed number.
Collect a parcel from a selected branch or partner location once the tracking page says it is ready.
Automated lockers provide a self-service collection option for eligible parcels.
Where available, a courier delivers the parcel to the recipient’s address.
Zásilkovna supports parcels sent through its network as well as merchant shipments from online stores.
The public tracking number starts with Z and has 10 digits after it. A generic example is Z1234567890. Display spaces are optional when reading the number; enter it without spaces to track.
Many domestic parcels arrive on the next business day after handoff, while delivery time changes with the route and service. A parcel first marked as known to Zásilkovna is still awaiting the sender’s handoff. When it becomes ready for pickup, follow the carrier’s notification for the collection deadline.
A shipment record exists, but the sender has not handed over the parcel.
The parcel is moving through the Packeta delivery network.
The parcel is available at the specified pickup point or Z-BOX.
The parcel has been received or collected by the recipient.
Zásilkovna Support
Answers to the most common queries about Zásilkovna tracking, delays, and deliveries.
Enter your Zásilkovna parcel number in the tracking field above and start the search. Track91 shows the latest public journey scans, collection point information, and delivery status available from the shared Packeta tracking system. You can check the parcel without creating an account.
The parcel number begins with Z and continues with 10 digits, for example Z1234567890. Zásilkovna may display spaces in the number to make it easier to read. Enter the same letters and digits together when tracking the parcel.
Domestic parcels often arrive on the next business day after Zásilkovna receives them, but the actual time depends on the route and delivery method. Cross-border parcels can take longer. Follow the parcel journey for current scans rather than treating a pickup storage deadline as a delivery estimate.
The sender may have created the shipment before handing it over, or the parcel may be moving between depots without a public scan. Check again after the next processing step. If the status remains unchanged beyond the expected delivery window, contact the sender or Zásilkovna support.
It means the parcel has reached the named pickup point or Z-BOX and is available for collection. Check the message from Zásilkovna for instructions, the collection code if one is required, and the deadline for collecting the parcel.
The public tracking search needs the parcel number. Look in the merchant shipping email, your order details, or a notification from Zásilkovna. If you cannot find it, ask the sender for the Z-prefixed number associated with your shipment.
Review the last scan to see whether Zásilkovna is awaiting the parcel, transporting it, or holding it for collection. If the expected delivery period has passed, contact the seller or Zásilkovna with your parcel number so they can investigate.
No. Track91 is an independent parcel tracking service and is not operated or endorsed by Zásilkovna or Packeta. We display public tracking updates; the carrier and sender remain the contacts for delivery changes, missing parcels, and claims.