Cross-Border Shipping
End-to-end parcel movement from the merchant warehouse through origin processing, international air transit, and handoff to a vetted last-mile carrier in the destination country.
Track91
Track Passport Global Shipments
Passport Global Tracking
Enter your Passport Global tracking number to view shipment status, transit checkpoints, and delivery progress.
Passport Global tracking
Enter your tracking number
Get live status and transit history.
How to Track Your Passport Global Shipment
Three quick steps — free, no login required.
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1
Find your tracking number
Check the SMS, email, or order page from your seller or courier. Passport Global numbers are usually PG prefix + digits + 2-letter country code, e.g. PG12345678901AU.
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2
Enter it above
Type or paste the tracking number into the search box at the top of this page and hit track.
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3
Get live status
See the current status, every transit checkpoint, and delivery progress in one timeline.
Cross-Border Shipping to 200+ Countries
Passport Global: International E-Commerce Delivery
Passport Global powers international shipping for direct-to-consumer brands, moving parcels from US origin facilities through customs clearance to in-country partner carriers in more than 200 countries. Every shipment carries a PG tracking number with door-to-door visibility and duties handled upfront.
Passport Global Core Services
Passport combines cross-border logistics, compliance, and localized delivery into one managed service for online stores.
Duties & Customs Compliance
Delivered Duty Paid checkout with accurate landed-cost calculation, so parcels clear destination customs without surprise fees for the recipient.
Branded Door-to-Door Tracking
Real-time tracking pages in the merchant's own branding, covering every leg from order receipt and export preparation to customs clearance and final delivery.
In-Country Partner Network
A diversified network of domestic carriers performs final delivery in each destination market, with the partner name and local tracking reference published on the tracking page.
Passport Global Tracking Number Format
How to recognise a Passport Global tracking number and where to find it.
PG + digits + destination country code
e.g. PG12345678901AU
Passport Global tracking numbers begin with the letters PG, followed by a numeric shipment identifier, and end with the 2-letter code of the destination country (AU for Australia, GB for the United Kingdom, DE for Germany, and so on). Your number is included in the shipping confirmation email from the online store you ordered from.
Expected Delivery Timelines
Typical door-to-door transit times after the parcel leaves the US origin facility.
Major Markets (UK, EU, AU, CA)
Around 5–8 days including customs clearance and last-mile delivery by the in-country partner carrier.
Rest of World
Around 8–12 days depending on flight availability, destination customs processing, and remote-area delivery schedules.
Passport Global Status Glossary
What the most common tracking updates actually mean.
Order Received
The store has shared your order with Passport, but the parcel has not reached the origin facility yet. The delivery estimate appears after the first Passport scan.
Preparing for Export
Passport has the parcel at its origin processing center and is consolidating it for the international flight. This stage usually takes 2–4 days.
In Transit / Landed
The parcel is on its way by air, has landed in the destination country, and has been collected from the airline for customs presentation.
Customs & Last Mile
Destination customs inspects and releases the parcel then it is sorted for delivery with the in-country partner carrier, whose name and local tracking reference appear on the tracking page.
Passport Global Support
Frequently Asked Questions
Answers to the most common queries about Passport Global tracking, delays, and deliveries.
How do I track my Passport Global shipment?
Enter your Passport Global tracking number (it starts with PG and ends with a 2-letter country code) in the Track91 search box above. We fetch the live status, full transit history, customs events and the last-mile carrier details instantly.
What does a Passport Global tracking number look like?
Passport Global tracking numbers start with the letters PG, followed by digits, and end with the 2-letter code of the destination country — for example PG12345678901AU for a parcel headed to Australia. The number is shown in your order confirmation email from the store.
How long does Passport Global delivery take?
Most Passport Global cross-border parcels arrive within 5–12 days of leaving the origin facility, depending on the destination country, customs processing and the local last-mile carrier. Delivery to remote areas can take a few days longer.
Why is my Passport Global tracking not updating?
Tracking typically pauses while the parcel is in the air or waiting for customs clearance, which can take 2–5 days with no new scans. If nothing changes for more than 7 days after export, contact the store you ordered from or Passport support with your tracking number.
What does "being checked by customs" mean?
It means your parcel has arrived in the destination country and local customs officers are reviewing it before release. Most parcels clear within 1–3 days. If duties or taxes are due, the last-mile carrier will contact you before delivery.
Can I track my Passport Global parcel without a tracking number?
Track91 needs the PG tracking number. Without it, check the shipping confirmation email from the store, or log in to the store account you ordered with — the tracking link there opens your branded Passport tracking page directly.
My parcel is stuck after "processed at origin facility". What should I do?
This status means Passport has your parcel and is preparing it for international export. It usually moves within 2–4 days. During peak season it can take longer. If it has been over a week, contact the merchant with your tracking number.
Who delivers my Passport Global parcel in my country?
Passport hands the parcel to an in-country partner carrier for final delivery. The partner name and its local tracking number appear on your tracking page under the last-mile delivery section once the parcel reaches the destination country.
What does "Passport does not have the package yet" mean?
The store has shared your order details with Passport, but the physical parcel has not reached the Passport origin facility yet. The estimated delivery date appears once Passport receives and scans the package.
Is Track91 affiliated with Passport Global?
No. Track91 is an independent tracking tool that fetches live status for your Passport Global shipments. For shipping issues, claims or address changes, contact the store you ordered from or Passport Global support directly.