International e-commerce delivery
DAI Post works with retailers and logistics partners to move online orders across borders into its destination markets.
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Track DAI Post Shipments
DAI Post Tracking
Enter your DAI Post tracking number for live shipment status, real-time updates and delivery progress.
DAI Post tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your DAI Post Shipment
Three quick steps - free, no login required.
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1
Find your tracking number
Check the SMS, email, or order page from your seller or courier. DAI Post formats accepted here include 20 digits, e.g. 00300000000000000000, NZC followed by 9 digits, e.g. NZC000000000, or WMG followed by 11 digits, e.g. WMG00000000000.
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2
Enter it above
Type or paste the tracking number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
DAI Post tracking
Established in Melbourne in 2000, DAI Post handles international e-commerce parcel delivery from the United States, United Kingdom, Europe and Asia into Australia, New Zealand and Singapore. Follow the parcel journey here from origin processing to its latest delivery scan.
DAI's consumer enquiry form asks for a tracking number and an enquiry reason as well as contact details. Its current tracker also supports up to ten references at a time. Shipment information received, origin processing, flight movement and customs are separate events; a record created from delivery details does not itself prove physical collection. Sources: DAI consumer support; DAI official tracking.
DAI Post services
Origin and freight processing
Tracking can show when parcel information is received, when a shipment checks in at an origin facility and when it moves onto an international flight.
Customs and destination handling
DAI Post describes control over customs clearance and destination processing. Parcel scans can mark customs checks, clearance and arrival at a delivery facility.
Final delivery
The destination network completes the last stage of the journey. DAI Post identifies Parcel Right as part of its final-mile delivery operation.
Tracking number formats
DAI Post tracking accepts more than one reference format. Supported examples are a 20-digit number such as 00300000000000000000, an NZC reference followed by nine digits, such as NZC000000000, and a WMG reference followed by 11 digits, such as WMG00000000000. Copy the complete number from your retailer, including any leading zeros.
Delivery timing
Delivery timing varies by the origin and destination, flight schedule, customs processing and final delivery route. Use the estimate supplied by the retailer together with the latest tracking scan; a gap between scans can occur while the parcel moves between stages.
Common DAI Post tracking statuses
- Delivery details received
- The parcel information has been sent to the tracking system; a physical handover scan may follow.
- Customs cleared
- The customs stage shown in tracking is complete and the parcel can continue through destination processing.
- Out for delivery
- The parcel has entered the final delivery stage; the exact arrival time depends on the local route.
- Ready for pick up
- The parcel is awaiting collection at the location identified in the latest scan.
Sources for this guide
Written by the Track91 team and checked against DAI Post's official information. Last reviewed . Track91 is independent of DAI Post. Report a correction.
General tracking guides
DAI Post Customer Care
For delivery issues, keep your tracking number handy and contact DAI Post directly. For order-related questions, contact the seller or marketplace you purchased from first.
DAI Post Support
Frequently Asked Questions
Help with DAI Post tracking, delays and deliveries. Select a question to read the answer.
What should I include in a DAI Post delivery enquiry?
Use DAI's official consumer support form with the tracking number, enquiry reason and contact details. Include the latest event and what differs from the retailer's expectation. The form is separate from the live shipment status lookup on Track91.
What does a DAI Post tracking number look like?
DAI Post tracking pages show different reference formats. Supported examples include a 20-digit number such as 00300000000000000000, an NZC reference followed by nine digits, such as NZC000000000, and a WMG reference followed by 11 digits, such as WMG00000000000. Keep leading zeros when copying a numeric number.
How long does DAI Post delivery take?
Delivery time depends on where the parcel starts, its destination, customs processing and the final delivery route. DAI Post does not give one universal delivery time for every shipment, so use the retailer's estimate and the latest tracking scan for context.
What does customs cleared mean on DAI Post tracking?
Customs cleared means the parcel has completed the customs stage shown in tracking and can continue to its next processing or delivery step. It does not mean the parcel is already out for delivery; later scans should show local sorting and delivery progress.
What should I do if my DAI Post parcel is delayed?
Review the latest scan and compare it with the delivery estimate from the retailer. International flights, customs and the destination delivery network can affect timing. If the estimate has passed with no new scan, contact the retailer or DAI Post customer care.