Courier & Domestic Parcels
Fast parcel delivery connecting homes and businesses nationwide across the North and South Islands with optional signature and Authority to Leave (ATL) preferences.
Enter your New Zealand Post tracking number to view shipment status, transit checkpoints, and delivery progress.
New Zealand Post tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. New Zealand Post numbers are usually 13-character code or 16-24 digits, e.g. EP123456789NZ.
Type or paste the tracking number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
New Zealand Post (NZ Post) delivers letters, parcels, and express e-commerce shipments across Aotearoa and to over 220 international destinations, backed by automated mail processing centres and nationwide courier networks.
Reliable domestic courier solutions, postal delivery, and international express services.
Fast parcel delivery connecting homes and businesses nationwide across the North and South Islands with optional signature and Authority to Leave (ATL) preferences.
Worldwide postal and express shipping through international mail gateways with customs clearance coordination and cross-border handoffs to destination postal operators.
Flexible parcel collection and drop-off points at hundreds of PostShop locations, retail agencies, and automated parcel collection lockers across New Zealand.
Secure document delivery featuring proof of delivery, delivery confirmation, and point-to-point tracking for high-value mail and legal paperwork.
NZ Post utilizes UPU standard numbers for overseas shipments and numeric barcode formats domestically.
A 13-character code consisting of two prefix letters, nine numeric digits, and ending with country code "NZ" for outbound items or overseas country codes for inbound items.
EP123456789NZ
A 16 to 24 digit numeric barcode commonly applied to domestic courier parcels, commercial e-commerce shipments, and retail customer shipments.
00794210000000000000
Standard transit intervals based on service tier and regional destination.
Across New Zealand
Global Destinations
Common status messages you will see as your item progresses through transit.
The package has been collected by the postal operator or dropped off at a PostShop and is on its way to the origin sortation depot.
The parcel has arrived at an automated mail processing centre or regional courier depot and is being sorted for forward transit or delivery.
The international shipment has arrived at the gateway and is undergoing border agency, biosecurity, or customs clearance inspection.
Your parcel is in the custody of your local courier driver on their delivery run and is scheduled for doorstep handover today.
For delivery issues, keep your tracking number handy and contact New Zealand Post directly. For order-related questions, contact the seller or marketplace you purchased from first.
New Zealand Post Support
Answers to the most common queries about New Zealand Post tracking, delays, and deliveries.
Enter your NZ Post tracking number (such as EP123456789NZ or a 20-digit domestic barcode) into the tracking box above. Track91 retrieves real-time scans from collection and depot sorting through border customs and doorstep delivery.
International postal parcels follow the standard 13-character UPU S10 format with two letters, nine digits, and ending in "NZ" (e.g. EP123456789NZ). Domestic courier parcels and business shipments typically feature a 16 to 24 digit numeric barcode.
Standard domestic parcel deliveries within New Zealand generally take 1 to 3 business days between major towns and cities. International air and express shipments sent overseas or arriving from abroad typically take 3 to 10 business days depending on customs processing.
This status signifies that your parcel has arrived at your local regional delivery depot, has been sorted into a delivery run, and is onboard a courier vehicle for delivery to your specified address during regular delivery hours today.
Scans appear when an item physically moves through an automated sorting hub, regional depot, or border inspection point. During long transit legs between islands or international customs clearance, scans may pause for 24 to 48 hours before the next depot scan.
No. Tracking requires the official tracking number issued at dispatch. If you have misplaced your number, check your PostShop receipt, dispatch notification email, or contact the merchant or sender who arranged the shipment to provide the tracking reference.
If your parcel is past its expected delivery timeframe without movement, verify your delivery address with the sender and lodge an online parcel inquiry via the official NZ Post portal or by calling NZ Post customer service on 0800 501 501.
No. Track91 is an independent parcel tracking service providing free, real-time shipment monitoring for New Zealand Post, CourierPost, and over 600 international carriers. We have no direct corporate affiliation with New Zealand Post.