Courier & Domestic Parcels
Fast parcel delivery connecting homes and businesses nationwide across the North and South Islands with optional signature and Authority to Leave (ATL) preferences.
Track91
Track New Zealand Post (NZ Post) Shipments
New Zealand Post (NZ Post) Tracking
Enter your New Zealand Post (NZ Post) tracking number for live shipment status, real-time updates and delivery progress.
New Zealand Post (NZ Post) tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your New Zealand Post (NZ Post) Shipment
Three quick steps - free, no login required.
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1
Find your tracking number
Check the SMS, email, or order page from your seller or courier. New Zealand Post (NZ Post) formats accepted here include 13-character code or 16-24 digits, e.g. EP123456789NZ.
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2
Enter it above
Type or paste the tracking number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
New Zealand's National Postal & Courier Network
New Zealand Post Tracking: Real-Time Parcel Status
New Zealand Post (NZ Post) delivers letters, parcels, and express e-commerce shipments across Aotearoa and to over 220 international destinations, backed by automated mail processing centres and nationwide courier networks.
NZ Post's official tracking tool handles delivery instructions and redirection as well as status. Its homepage says an eligible parcel can be redirected before it has been loaded into the delivery van, including to an address within 75 km or a collection location. Use that carrier tool to check eligibility and charges; looking up live status on Track91 does not submit a redirection. Sources: NZ Post receiving and redirection tools; NZ Post current customer care terms.
New Zealand Post Core Services
Reliable domestic courier solutions, postal delivery, and international express services.
International Express & Air
Worldwide postal and express shipping through international mail gateways with customs clearance coordination and cross-border handoffs to destination postal operators.
PostShop & Collection Points
Flexible parcel collection and drop-off points at hundreds of PostShop locations, retail agencies, and automated parcel collection lockers across New Zealand.
Tracked & Registered Letters
Secure document delivery featuring proof of delivery, delivery confirmation, and point-to-point tracking for high-value mail and legal paperwork.
New Zealand Post Tracking Number Formats
NZ Post utilizes UPU standard numbers for overseas shipments and numeric barcode formats domestically.
International Postal (UPU S10)
A 13-character code consisting of two prefix letters, nine numeric digits, and ending with country code "NZ" for outbound items or overseas country codes for inbound items.
EP123456789NZ
Domestic Courier & Barcode
A 16 to 24 digit numeric barcode commonly applied to domestic courier parcels, commercial e-commerce shipments, and retail customer shipments.
00794210000000000000
Estimated Delivery Timeframes
Standard transit intervals based on service tier and regional destination.
Domestic Deliveries
Across New Zealand
- Same Island Major Metros Check the booked domestic product
- Inter-Island Standard Check the booked domestic product
- Rural & Remote Delivery Check the rural route estimate
International Deliveries
Global Destinations
- Australia Express & Air Check the international express estimate
- Asia, North America & UK Check the destination estimate
- Rest of World Check the destination estimate
Understanding NZ Post Statuses
Common status messages you will see as your item progresses through transit.
Picked up / Collected
The package has been collected by the postal operator or dropped off at a PostShop and is on its way to the origin sortation depot.
At local/regional depot
The parcel has arrived at an automated mail processing centre or regional courier depot and is being sorted for forward transit or delivery.
Pending border clearance
The international shipment has arrived at the gateway and is undergoing border agency, biosecurity, or customs clearance inspection.
With courier for delivery
Your parcel is in the custody of your local courier driver on their delivery run and is scheduled for a delivery attempt; check the later outcome.
Track91 data
New Zealand Post (NZ Post) delivery statistics
Based on New Zealand Post (NZ Post) shipments tracked on Track91 over the last six months. Figures are anonymous aggregates of carrier scans and are refreshed daily.
- Reached a delivered status
- 34.4%
- Returned to sender
- 0%
A New Zealand Post (NZ Post) shipment shows 11.7 tracking events on average. 59.4% of the shipments in this period were still moving when last checked.
These figures describe shipments tracked on Track91, not every New Zealand Post (NZ Post) parcel, and do not predict when a specific shipment will arrive.
Sources for this guide
Written by the Track91 team and checked against New Zealand Post (NZ Post)'s official information. Last reviewed . Track91 is independent of New Zealand Post (NZ Post). Report a correction.
General tracking guides
New Zealand Post (NZ Post) Customer Care
For delivery issues, keep your tracking number handy and contact New Zealand Post (NZ Post) directly. For order-related questions, contact the seller or marketplace you purchased from first.
New Zealand Post (NZ Post) Support
Frequently Asked Questions
Help with New Zealand Post (NZ Post) tracking, delays and deliveries. Select a question to read the answer.
Can I redirect an NZ Post parcel after it is out for delivery?
NZ Post's homepage says redirection is available before a parcel is loaded into the delivery van. Open the official tracking tool for the options and current charges on your shipment. A live tracking lookup on Track91 does not change its delivery address.
What format is a New Zealand Post tracking number?
International postal parcels follow the standard 13-character UPU S10 format with two letters, nine digits, and ending in "NZ" (e.g. EP123456789NZ). Domestic courier parcels and business shipments typically feature a 16 to 24 digit numeric barcode.
How long does New Zealand Post take to deliver parcels?
NZ Post has different domestic and international products. Check the service-specific estimate and current delivery updates for the destination; customs, rural delivery and transport conditions can affect the date.
What does "With courier for delivery" mean on NZ Post?
This status signifies that your parcel has arrived at your local regional delivery depot, has been sorted into a delivery run, and is onboard a courier vehicle for delivery to your specified address on its current delivery run. Look for a later delivered or attempted-delivery event.
Why has my New Zealand Post tracking not updated recently?
Scans appear when an item physically moves through an automated sorting hub, regional depot, or border inspection point. During long transit legs between islands or international customs clearance, there may be a gap until the next event is published.
What should I do if my New Zealand Post package is delayed or stuck?
If your parcel is past its expected delivery timeframe without movement, verify your delivery address with the sender and lodge an online parcel inquiry via the official NZ Post portal or by calling NZ Post customer service on 0800 501 501.