Standard and Expedited lanes
The air services eBay sellers buy for most cross-border orders. Parcels are consolidated at a Chinese regional distribution centre, flown as one load and split again at the destination hub.
Enter your SpeedPAK tracking number for live shipment status, real-time updates and delivery progress.
SpeedPAK tracking
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Check the SMS, email, or order page from your seller or courier. SpeedPAK formats accepted here include 28 characters starting EE or ES, e.g. ES1234567890123AB0101234500N.
Type or paste the waybill number into the search box at the top of this page and hit track.
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
SpeedPAK is eBay's cross-border delivery service for parcels shipped out of China, Hong Kong and Japan, operated by Orange Connex. One waybill covers the whole journey: consolidation at a Chinese sorting centre, export declaration, the international flight, import clearance in the destination country, and then a hand-off to a local carrier that puts the parcel through the recipient's door.
Track91 reads the shipment Orange Connex publishes for your waybill and lays the scans out newest first. Because the journey crosses several countries, each scan keeps the instant SpeedPAK filed it at rather than being rewritten into one carrier-wide clock. Orange Connex official tracking.
Which SpeedPAK service the seller bought shapes the journey you see in the timeline. Service availability, lane coverage and transit commitments should be confirmed with the seller or with Orange Connex.
The air services eBay sellers buy for most cross-border orders. Parcels are consolidated at a Chinese regional distribution centre, flown as one load and split again at the destination hub.
The slower, cheaper option for lighter orders. The scan sequence is the same, but the gaps between consolidation, departure and import clearance are noticeably longer.
Orange Connex files the export declaration in the origin country and the import clearance in the destination country, so two customs scans sit in the middle of almost every timeline.
SpeedPAK does not deliver to the door itself. A hand-off line names the local carrier and the reference it issued, and this page links to that carrier where Track91 covers it.
Sellers drop parcels at a collection point or have them picked up; Orange Connex bags them at a consolidation centre, which is where the A-SCAN confirmation on some waybills comes from.
Every scan carries SpeedPAK's own Chinese label beside the English wording. Track91 shows the English and keeps the Chinese exactly as sent rather than translating it away.
SpeedPAK issues one shape and its tracker answers on no other: the letters EE or ES, then twenty-six more letters and digits, for example ES1234567890123AB0101234500N. The trailing letter is part of the number. EX numbers that appear in older archives are not accepted, and the tracker reports them as numbers it does not hold.
The example above is a structural placeholder, not a shipment you can track. Your own waybill comes from your eBay purchase history, the seller's dispatch message or the shipping label. Spaces and punctuation in a pasted waybill are ignored. A waybill that passes the format check can still be absent from the current records: Orange Connex keeps a history for a few months only, after which the number returns nothing.
Transit time depends on the SpeedPAK service the seller bought and on the destination. Standard lanes from China to Europe, North America or Australia usually run one to three weeks door to door, with the Economy service slower. Customs clearance and the local partner's own backlog account for most of the variation, and neither is under Orange Connex's control.
Quiet stretches are normal. Nothing is scanned between the departure from the origin country and the arrival at the destination hub, because that gap is the flight; import clearance can then add several more silent days. Scan times are the instants SpeedPAK published, so a journey across three countries legitimately mixes several clocks rather than reading as one continuous local day.
SpeedPAK parcels are shipped under the seller's contract with Orange Connex, so an enquiry about a late or missing order starts with the eBay seller. Keep the waybill, the destination and the last recorded scan ready, and mention the last-mile carrier's reference if the timeline shows one. Track91 provides independent tracking information; Orange Connex and its partners handle the transport.
Visit Orange Connex official trackingTrack91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of SpeedPAK. For delivery instructions or help with a missing parcel, use the carrier's official support.
Guide reviewed: .
SpeedPAK Support
Help with SpeedPAK tracking, delays and deliveries. Select a question to read the answer.
Enter the SpeedPAK waybill number from your eBay order or the seller's dispatch note in the tracking field on Track91. The newest scan appears first, with the dated history below it. The waybill is the only reference SpeedPAK answers on, so an eBay order number will not return a parcel.
SpeedPAK issues one shape: 28 characters opening with EE or ES, then 26 more letters and digits, for example ES1234567890123AB0101234500N. Copy every character, keeping the trailing letter. Older EX numbers found in archives are no longer accepted by the tracker.
SpeedPAK is eBay's cross-border delivery service for parcels shipped from China, Hong Kong and Japan. It is operated by Orange Connex, which consolidates parcels, clears export and import customs, flies them to the destination country and then hands each one to a local carrier for the final leg.
It depends on the SpeedPAK service the seller bought and on the destination. Standard lanes to Europe and North America usually run one to three weeks door to door, with the Economy service slower. Customs clearance and the local carrier's own backlog account for most of the variation.
A local partner does. SpeedPAK files a hand-off line naming the last-mile carrier and the reference it issued, and Track91 shows that carrier with a link to its own tracking where one exists. UniUni, USPS, PostNL and bpost are among the partners seen on these lanes.
The gap between the export scan and the destination hub arrival covers an international flight, and no scan is filed in between. Import customs can add several quiet days as well. Compare the last scan with the usual lane time before raising an enquiry with the seller.
The parcel landed at the gateway in the destination country and is waiting for import clearance. It is not an arrival near your address. The next scans are usually an import customs clearance, then a regional distribution centre, then the local carrier's own station.
SpeedPAK publishes its own label for every scan in Chinese alongside the English wording, and occasionally sends the Chinese label as the English one too. Track91 shows the English where SpeedPAK publishes one and keeps the Chinese text exactly as sent, without translating it away.
Not on Track91. The lookup needs the waybill, because that is the only identifier the Orange Connex tracking service resolves. Check your eBay purchase history, the seller's dispatch message or the shipping label. A buyer name, postcode or order number cannot be substituted for it.
Contact the eBay seller first with the waybill number and the last scan, because the seller holds the shipping contract with Orange Connex. eBay's own money-back guarantee covers an item that never arrives. Numbers more than a few months old stop returning any history at all.
No. Track91 is an independent tracking service and is not affiliated with SpeedPAK, Orange Connex or eBay. It shows the shipment information SpeedPAK publishes for a waybill, for convenience. Redirections, delivery instructions, refunds and claims must be handled by the seller or by the carrier.