PVZ pickup points
The way most CDEK orders end. The parcel travels to the point the recipient chose, waits there for a set number of days, and the timeline names the office, its address and its telephone number.
Track91
Track CDEK Shipments
CDEK Tracking
Enter your CDEK tracking number for live shipment status, real-time updates and delivery progress.
CDEK tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your CDEK Shipment
Three quick steps - free, no login required.
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1
Find your order number (номер заказа)
Check the SMS, email, or order page from your seller or courier. CDEK formats accepted here include 10 or 11 digits, e.g. 1012345678.
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2
Enter it above
Type or paste the order number (номер заказа) into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Russia, Kazakhstan and Belarus parcel network
CDEK Tracking
CDEK, written СДЭК at home, is one of the largest private parcel carriers in Russia and runs the same network in Kazakhstan and Belarus. Most of what it carries is handed over at one of its own pickup points, the PVZ, or at a postamat parcel locker, rather than at a door — which is why its tracking speaks of pickup points and courier rounds as two different endings for the same order.
Track91 reads the record CDEK publishes for an order number and lays it out newest first: every scan, grouped by the city it was filed in, with the city's own timezone kept against it. A country this wide spans eleven zones, so each scan is shown in the right local time rather than one clock for all of them. CDEK official tracking.
CDEK Services
How an order was sent and how it is handed over shape the journey you see in the timeline. Coverage, cut-off times and pricing should be confirmed with CDEK or with the sender.
Postamat parcel lockers
The unattended version of a pickup point. The order is placed in a locker and the recipient opens it with a code CDEK shows only to them, so the collection is recorded against the locker itself.
Courier delivery to the door
A courier takes the order out on a round, and the two of you agree a day and a window beforehand. Each round shows as the order being handed to the courier, and a failed attempt is recorded too.
Sorting centres and courier depots
Between the two ends an order passes through sorting centres in several cities. A courier point is the last depot before the door; a pickup point is the last stop when the order is collected.
Parcels from abroad
CDEK forwards parcels bought overseas and links the international postal number printed on them to the order it opens, so either number finds the same record once the parcel is on its way.
Returns to the sender
An order nobody collects before its storage deadline goes back. CDEK opens a separate return order and names its number against the original, so the journey back can be followed under that number.
CDEK Tracking Number Format
The CDEK order number
CDEK identifies a shipment by its order number, printed on the receipt and quoted in the dispatch message. It is ten or eleven bare digits with no letters and no check digit, and the eleven-digit ones count upward from 10, so every digit has to be copied exactly.
- Shape
- 10 or 11 digits
- Example
- 1012345678
Ten and eleven bare digits are printed by carriers all over the world and nothing inside the number points to CDEK, so an order number pasted on its own cannot be recognised by its shape. Pick CDEK yourself when you know the order is one of its own.
The international postal number
A parcel sent to Russia from another country arrives with a universal postal number on it: two letters, nine digits and the two-letter code of the country it was posted in. CDEK links that number to the order it opens, and the lookup answers to either one.
- Shape
- 2 letters + 9 digits + 2 letters
- Example
- CE123456789US
This shape belongs to the postal operators rather than to CDEK, so it only points here when the parcel is known to have been forwarded by CDEK. The record that comes back is the CDEK order's.
CDEK Delivery Times
The tariff an order was sold on carries its own promised date, which CDEK shows on the order page. These are the ranges most orders fall into; distance, weather and customs move them.
Within one city
Often the next day. The order stays with one sorting centre and goes straight to a nearby pickup point or out on a courier round rather than travelling between cities.
Between large cities
Typically one to three days on the main routes, usually through the Moscow sorting centre, which is why so many timelines show a Moscow arrival in the middle of the journey.
Long distances and the regions
Three to ten days or more where the route crosses several time zones. Long road and rail legs pass with no scan at all, so quiet days in the middle of such a journey are normal.
Kazakhstan, Belarus and abroad
Several days to a few weeks. A cross-border order waits at the border and, for a parcel forwarded from overseas, the scans only resume once CDEK takes it into the Russian network.
CDEK Status Glossary
CDEK writes its statuses in Russian and uses the same words for the milestones of an order and for the scans filed beneath them. Track91 keeps the carrier's own wording exactly as it was filed.
Создан
Created. The order exists and CDEK is expecting the parcel; nothing has been handed over yet.
Назначен курьер
A courier has been assigned to collect the order from the sender, and is on the way there.
Принят на доставку
Accepted for delivery. The first scan of the journey, filed in the sender's own city when CDEK takes the parcel into its network.
Прибыл в сортировочный центр
Arrived at a sorting centre. An order crossing the country passes through several of them, and the scan names the city each one is in.
Отправлено в г. …
Sent onward to the city the wording names. The city in the line is where the parcel is heading, not where the scan was filed.
Прибыл в пункт доставки
Arrived at the courier depot that serves the delivery address. It is the last CDEK building the order passes through before a courier takes it out.
Поступил. Заберите заказ
The order has reached the pickup point or locker and is waiting to be collected. CDEK stores it only until the deadline shown on the order page.
Выдан курьеру
Handed to the courier delivering it. The line is repeated for each round, so a second one means a further attempt rather than a second parcel.
Курьер не смог доставить заказ
The courier could not hand the order over. CDEK publishes no reason to a guest, and another round is normally scheduled.
Вручён
Handed over. Depending on the order, that means collected at a pickup point, taken out of a locker, or received from a courier at the door.
Не вручён
The order ended without reaching its recipient, usually because it was never collected before the storage deadline or because it was refused.
Принят СДЭК на территории РФ
A parcel forwarded from abroad has entered CDEK's Russian network, and its scans continue from that city onward.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of CDEK. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
Guide reviewed: .
CDEK Support
Frequently Asked Questions
Help with CDEK tracking, delays and deliveries. Select a question to read the answer.
How do I track a CDEK order?
Enter the ten or eleven digit CDEK order number from your receipt, the dispatch message or the shop that sent the parcel. Track91 shows the newest status first, with every dated scan beneath it grouped by the city it was filed in. No account, password or telephone confirmation is needed.
What is the CDEK tracking number format?
A CDEK order number is ten or eleven bare digits, for example 1012345678, and the longer ones count upward from 10. There are no letters in it. A parcel sent to Russia from abroad can also be looked up by the international postal number printed on it, such as CE123456789US.
How long does CDEK take to deliver?
Between large Russian cities most orders arrive within one to three days. Longer routes across the country, and cross-border orders for Kazakhstan or Belarus, usually take three to ten days. The tariff an order was sold on sets its own promised date, which is shown on the CDEK order page.
Why is my CDEK tracking not updating?
CDEK files a scan when a parcel arrives at or leaves a facility, so a long road or rail leg between two cities passes with nothing new recorded. Several quiet days in the middle of a journey are normal. If nothing changes for more than a week, ask the sender to raise it with CDEK.
What does "Готов к выдаче" mean on CDEK tracking?
It means the order has reached the pickup point or parcel locker you chose and is waiting for you to collect it. CDEK stores it for a limited number of days and the order page shows that deadline. An order left uncollected past the deadline is sent back to its sender.
What does "Не вручён" mean on CDEK tracking?
It is the ending CDEK records for an order that never reached its recipient, usually because nobody collected it from the pickup point before the storage deadline, or because the recipient refused it. The order is then returned, often under a separate return order number.
What is a PVZ on CDEK tracking?
A PVZ is one of CDEK own pickup points, a counter where a recipient collects an order instead of waiting for a courier. A postamat is the parcel locker version of the same thing. Most CDEK orders are handed over this way, so the last scans name the point rather than an address.
Can I track CDEK without the order number?
Not on Track91. The CDEK lookup resolves an order number, or an international postal number linked to the order, and nothing else. A recipient name, telephone number or shop order reference cannot be substituted. Check your receipt or the dispatch message from the sender.
Why does CDEK say there is no such order?
CDEK answers that way for a number it holds no record of. Usually a digit was mistyped, the order was created moments ago and has not reached the tracking service yet, or the number belongs to a different carrier. Very old orders are eventually dropped and can no longer be found.
Can I track a CDEK parcel sent from abroad?
Yes. CDEK links the international postal number printed on a parcel sent from another country to the order it opens for it, so either number finds the same record. Once the parcel enters the Russian network, the scans continue under CDEK own order number.
Does CDEK deliver in Kazakhstan and Belarus?
Yes. Alongside Russia, CDEK runs pickup points and courier delivery in Kazakhstan and Belarus, and the same order number is tracked throughout. Cross-border orders show the cities on both sides of the border in their scan history as the parcel moves between them.
Is Track91 affiliated with CDEK?
No. Track91 is an independent tracking service and is not affiliated with CDEK. It shows the order information CDEK publishes for a tracking number, for convenience. Redirections, pickup point changes, storage extensions, pricing and claims must be handled by CDEK or by the sender.