Enter your Yandex Delivery tracking number to view shipment status, transit checkpoints, and delivery progress.
Yandex Delivery tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. Yandex Delivery numbers are usually LO- followed by 9 or 10 digits, e.g. LO-1234567890.
Type or paste the LO shipment number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
Yandex Delivery provides shipping options for businesses and individuals in Russia. Its public parcel tracker follows numbered shipments through processing, transport, pickup and delivery. These parcel records are distinct from urgent city courier deliveries, which the official service directs customers to follow through Yandex Go or the relevant notification link.
Track91 displays available updates for supported LO shipment numbers in a readable timeline. Use the reference from your sender’s dispatch message, then compare the latest event with the earlier history. A shipping number identifies the delivery record; a shop order confirmation can identify the purchase instead, so check which reference your seller supplied.
The official tracking guidance covers parcels delivered across Russia to pickup points, lockers or through the applicable courier service. Check the arrangement selected by the sender. The tracking history can show processing and collection readiness, while the official notification supplies the instructions needed to receive the package.
Yandex also offers urgent and scheduled city delivery. Its official guidance says those orders are followed in Yandex Go or through a shipment link, rather than through the numbered parcel lookup. Use the tracking channel appropriate to the service you booked when you need the current courier information.
Supported parcel numbers begin with LO-, followed by nine or ten digits. LO-1234567890 is a generic format example. Copy the prefix, hyphen and complete numeric part from the dispatch message. Preserve leading zeroes and avoid using an unrelated invoice number in place of the carrier’s shipping reference.
If the lookup does not find the shipment, verify the number with the sender and check the official record. A recently created order may need time before its tracking information appears. For an order split into several packages, obtain the relevant shipping reference for each parcel instead of expecting one purchase number to identify every delivery.
The applicable arrival estimate depends on route and service. Review the current information on the official tracker or in Yandex Go, particularly when delivery arrangements change. A sorting scan records progress through the network and should not be treated as a confirmed appointment at the recipient’s address.
When a parcel is available for collection, follow the official notification for its collection location, required details and storage deadline. Contact Yandex or the sender if you need clarification. Track91 displays shipment updates but cannot extend storage, change the address or arrange a new courier visit.
Created means the order has been recorded. Transit and sorting events describe movement between handling locations. Waiting at a pickup point means the recipient still needs to collect the parcel. Delivered is a separate completion update. A returning status describes movement back through the delivery network and is different from confirmation that the return has reached its sender.
If the record shows completed delivery but you did not receive the order, contact your sender and the official support channel. Provide the shipment reference and relevant event description so the correct record can be checked. Review the latest update rather than inferring the current outcome from a previous scan alone.
Yandex Delivery publishes [email protected] for user support. Include the LO shipment number and latest status when requesting help. Contact the seller about the order itself and use official Yandex channels for delivery enquiries or changes.
Read the official tracking guidance and service help. Track91 is independent and is not affiliated with Yandex Delivery or Yandex Go.
For delivery issues, keep your tracking number handy and contact Yandex Delivery directly. For order-related questions, contact the seller or marketplace you purchased from first.
Yandex Delivery Support
Answers to the most common queries about Yandex Delivery tracking, delays, and deliveries.
Enter the LO shipment number provided in the sender’s dispatch message. Track91 shows available updates for supported numbered parcels. You can also use the official tracking page or the shipment link supplied by Yandex to review the latest information.
Supported shipment numbers begin with LO- and contain nine or ten following digits. LO-1234567890 is a generic example. Keep the prefix and hyphen when copying the number, and obtain the shipping reference from your sender if you only have an order confirmation.
Delivery time depends on the route, service and handling arrangements. Check the estimate for your actual shipment on the official tracker or in Yandex Go. A previous sorting-centre scan describes recorded progress and does not guarantee an exact arrival time.
A parcel can move between facilities without a new scan appearing immediately. Check the latest official estimate and confirm that the number belongs to Yandex Delivery. If the expected date has passed, contact the sender or Yandex support with your reference and last update.
An available-for-pickup status means the parcel is waiting for collection, rather than already received by the recipient. Follow the collection instructions in your Yandex notification. A completed delivery scan is a separate update recording that the order was received.
Track91 requires the shipment number. Yandex’s official guidance also offers tracking through Yandex Go or a notification link for relevant orders. Check your sender’s confirmation or open your active deliveries in the official app to find the appropriate reference.
Contact your sender or Yandex Delivery through [email protected] and include the shipment number. A return update describes movement back through the network and does not always mean the sender has already received the parcel. The official service can clarify the next step.
No. Track91 is an independent tracking service and is not affiliated with Yandex Delivery or Yandex Go. For shipment changes, collection instructions, investigations and claims, use the sender and official Yandex support channels. Track91 displays available tracking updates.