International express
LOTTE handles overseas e-commerce imports and exports, personal parcels and samples, with international transport and customs processing.
Enter your LOTTE GLOBAL LOGISTICS tracking number to view shipment status, transit checkpoints, and delivery progress.
LOTTE GLOBAL LOGISTICS tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. LOTTE GLOBAL LOGISTICS numbers are usually 10 to 12 digits, e.g. 123456789012.
Type or paste the tracking number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
Parcel & international express
Follow your shipment from the seller through air transport, Incheon customs and Korea’s domestic delivery network. Confirmed scans and expected arrivals are shown separately.
LOTTE handles overseas e-commerce imports and exports, personal parcels and samples, with international transport and customs processing.
Its Incheon Airport operation supports import and export declarations, screening and inspections before eligible parcels join the delivery network.
After clearance, shipments pass through sorting terminals and local delivery locations before the final delivery scan.
LOTTE also operates nationwide door-to-door parcel service and collection networks for return shipments.
Enter the digits from the sender’s waybill or shipment notice, without spaces. LOTTE’s international courier form uses a numeric tracking number. A generic 12-digit example is 123456789012; an order reference may differ from the waybill.
International timing depends on the route and customs clearance. The timeline preserves each scan’s date, time and location, while a projected airport arrival is marked as expected rather than completed.
The seller or carrier has registered the shipment. This does not always mean the parcel has left the origin.
Air transport, arrival forecasts, warehouse processing and customs release are distinct stages.
Arrival and departure at terminals show the parcel moving through the Korean delivery network.
A delivery-ready scan precedes final delivery. Only a completed-delivery or signature scan confirms receipt.
Learn more from LOTTE’s international express overview and parcel service page.
For delivery issues, keep your tracking number handy and contact LOTTE GLOBAL LOGISTICS directly. For order-related questions, contact the seller or marketplace you purchased from first.
LOTTE GLOBAL LOGISTICS Support
Answers to the most common queries about LOTTE GLOBAL LOGISTICS tracking, delays, and deliveries.
Enter the numeric tracking number from your shipment notice in the form above. Track91 displays the carrier’s published scans, including international transportation, customs clearance, sorting and final delivery where available. The official international courier page can show additional shipment details.
The official international courier form requests digits without spaces and illustrates a ten-digit number. A 12-digit waybill is also supported here. For example, 123456789012 is a generic format example; use the exact number supplied by the seller or sender.
Transit depends on the sending country, transport route, customs processing and final delivery area. LOTTE describes a short lead time for some overseas purchasing-agent deliveries, but that is not a guarantee for every parcel. Follow the actual scans for the latest progress.
The carrier posts updates when an order, transport leg, customs stage or parcel movement is recorded. A gap may occur between international handoffs or during customs processing. If the delay is prolonged, ask the sender to verify the shipment and check the official tracking page.
The parcel has passed the recorded customs release stage. It can then move through LOTTE’s domestic sorting and delivery network. Customs release is not a delivery confirmation; look for later depot, out-for-delivery and completed-delivery scans.
No. That update is an expected arrival, so Track91 marks it as an estimate rather than a completed scan. Wait for a later arrival, warehouse or customs event to confirm that the shipment has actually reached South Korea.
The public lookup needs a tracking number. Check the seller’s order page, dispatch email or shipping label, or ask the sender for the carrier’s waybill number. A recipient name alone is not sufficient for this lookup.
First confirm the digits and allow time for the initial order scan to appear. If the carrier still shows no history or a shipment remains at the same stage, contact the sender or LOTTE customer service with the waybill number.
No. Track91 is an independent tracking service. LOTTE GLOBAL LOGISTICS and the sender remain responsible for transporting the parcel, changing delivery arrangements and resolving missing or delayed shipments.