Enter your Ukrposhta tracking number for live shipment status, real-time updates and delivery progress.
Ukrposhta tracking
Get live shipment status and real-time tracking updates.
Three quick steps - free, no login required.
Check the SMS, email, or order page from your seller or courier. Ukrposhta formats accepted here include 13 digits, e.g. 0123456789018, or two letters, nine digits and UA, e.g. RA123456785UA.
Type or paste the barcode into the search box at the top of this page and hit track.
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Ukrposhta is the national postal operator of Ukraine, carrying letters, registered post, parcels and pension payments through branches in every settlement of the country, from city offices to village counters. It moves domestic mail through a network of regional logistics centres and exchanges international mail with posts worldwide through its office of exchange in Kyiv.
Track91 reads the scans Ukrposhta publishes for your barcode and lays them out newest first, each with the branch or logistics centre it was filed at, that site's postal index and the country it is in. A scan filed in Ukraine carries no time offset, so it is read on Kyiv time — the clock the carrier's own tracker displays. Ukrposhta official tracking.
Which service an item was posted on shapes the journey you see in the timeline. Availability, weight limits and counter hours should be confirmed with Ukrposhta or with the sender.
The service most Ukrainian parcels travel on. The sender hands the item over at a branch counter, it passes through one or more regional logistics centres, and it arrives at the branch nearest the recipient, who collects it there. Each of those steps is a separate scan.
Letters and small packets posted as registered or tracked mail. They are handed over at a counter and collected from one, so their timeline runs through postal branches rather than parcel terminals, and the recipient signs for the item when collecting it.
Outbound and inbound mail exchanged with other postal operators. An item leaving Ukraine passes the outward office of exchange, customs and an airline leg; one arriving does the same in reverse. Ukrposhta relays the destination post's own scans where that post shares them.
Faster domestic services, and delivery to the recipient's own address where that was chosen instead of counter collection. A door delivery adds an out-for-delivery scan on the morning of the round, which counter collection never has.
Items crossing the Ukrainian border are presented to customs at the office of exchange. The history names the presentation and the release separately, and an item held there stays put until the release scan is filed, whatever its other scans may suggest.
An item refused, unclaimed or undeliverable travels back to whoever posted it. From the return decision onward the direction of travel flips, so the final delivery scan means the item reached the sender — Track91 labels those legs as a return rather than a delivery to you.
Ukrposhta answers on two kinds of number. Both are printed on the posting receipt and repeated in the sender's dispatch message; neither can be replaced by an order reference.
Thirteen digits with no letters, for example
0123456789018. The last digit
is a check digit calculated from the twelve before it, so a mistyped barcode is rejected
before any lookup is attempted rather than coming back as a parcel that does not exist.
Thirteen digits is a length several carriers in other countries also use, so the shape alone does not prove an item is Ukrposhta's. Keep every leading zero: dropping one turns a valid barcode into a number the service has never issued.
Thirteen characters: two service letters, nine digits and the country code of the post that
issued the item. Items Ukrposhta issued end
UA, for example
RA123456785UA.
The ninth digit is a check digit over the eight before it, verified the same way. The country code names the post that issued the item rather than the one delivering it, so a code ending in another country's letters belongs to that post, not to Ukrposhta.
A domestic parcel normally moves in two to five working days, passing through one or more regional logistics centres on the way. Items between distant regions, or to a village counter served a few days a week, sit at the longer end of that range.
Outbound and inbound items depend on the other postal operator, on the air link and on customs, so they commonly take two to six weeks. Ukrposhta publishes no estimated delivery date through its tracking service, so none is shown here.
Once an item arrives at the destination branch it waits at the counter for a limited period before being sent back to the sender. That waiting period is not a delivery: a separate scan is filed when the item is actually handed over.
An item presented to customs can wait days or weeks before it is released, and nothing else is scanned in the meantime. A gap in the history after a customs scan is a hold rather than a missing update.
Ukrposhta files a numeric event code with every scan and shows its wording in the language you asked for. A few of them read differently from what they mean.
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of Ukrposhta. For delivery instructions or help with a missing parcel, use the carrier's official support.
Guide reviewed: .
Ukrposhta Support
Help with Ukrposhta tracking, delays and deliveries. Select a question to read the answer.
Enter the barcode from your Ukrposhta receipt, the sender's dispatch message or your order confirmation into the tracking field on Track91. The newest scan appears first, with the dated history below it and the branch each scan was filed at. No account or login is needed.
Ukrposhta issues two shapes. Domestic items carry a 13-digit barcode such as 0123456789018, whose last digit is a check digit. International items carry a UPU code of two letters, nine digits and the country code UA, for example RA123456785UA. Copy every character, including leading zeros.
A domestic parcel usually moves in two to five working days, passing through one or more logistics centres before reaching the destination branch. International post depends on the other postal operator and on customs, so it commonly takes several weeks. Ukrposhta publishes no estimated delivery date through this service.
The item has reached the post office branch it is addressed to and is waiting at the counter for you to collect it. This is not a delivery. A separate scan reading Delivered to Recipient is filed when you collect it, and the branch holds the item only for a limited period.
Each update depends on a new scan being filed against the barcode. A sender can register an item online days before handing it over, and an international item can sit at an office of exchange or in customs with no scan in between. Compare the last scan time against the posting date before raising an enquiry.
It is the office of exchange where Ukraine hands post to or receives it from another country, shown in the history as TERMINAL. Items pass customs there, and scans reading presented to customs and released from customs mark the start and end of that check. Nothing moves until the release scan appears.
Not on Track91. The lookup needs the barcode, because that is the only identifier Ukrposhta's tracking service resolves. Check your posting receipt, the sender's dispatch message or your order history. A recipient name, phone number or postal index cannot be substituted for the barcode.
The item could not be handed over and is now travelling back. Ukrposhta states the reason in brackets, usually a refusal by the recipient or the recipient being absent from the address. From that scan onward every later movement describes the journey to the sender, including the final delivery.
Contact Ukrposhta through its official customer service, or ask the sender to open an enquiry quoting the barcode. Have the last scan and the branch it names ready. The sender holds the postal contract, so a claim for a lost or damaged item usually has to come from them rather than from you.
No. Track91 is an independent tracking service and is not affiliated with Ukrposhta or with any Ukrainian state postal body. It shows the shipment information Ukrposhta publishes for a barcode, for convenience. Redirections, collection arrangements, customs payments and claims must be handled by Ukrposhta or the sender.