Delhivery Surface & Express
Wide coverage and reliable timelines for standard and premium shipping across India.
Track Shiprocket Shipments
Enter your Shiprocket tracking number to view shipment status, transit checkpoints, and delivery progress.
Shiprocket tracking
Get live status and transit history.
Shiprocket enables e-commerce merchants to ship packages across India and globally using multiple courier partners. Enjoy end-to-end multi-carrier tracking and real-time shipment status updates with Track91.
Track91 tracks shipments processed by Shiprocket across all major integrated carriers.
Wide coverage and reliable timelines for standard and premium shipping across India.
Highly secure air express service with guaranteed transit timelines for urgent orders.
Rapidly expanding express network specialized in handling e-commerce retail and heavy packages.
Extensive network optimized for e-commerce deliveries, reverse logistics, and hyperlocal options.
A household name in logistics, offering robust domestic express and ground services.
Government-operated postal system offering unmatched last-mile connectivity to the remotest corners.
Shiprocket combines multiple technologies to optimize shipping and logistics operations for businesses.
The Courier Recommendation Engine automatically assigns the optimal courier partner based on shipping cost, delivery speed, and historical performance.
Book and manage shipments across 25+ top national and regional courier companies from a single, unified seller dashboard.
Deliver locally within the same city in hours using hyperlocal courier integrations like Borzo, Porter, and Shadowfax.
Expand your market globally by shipping products to 220+ countries and territories, equipped with automated customs documentation support.
How to identify and use your Air Waybill (AWB) for tracking.
When an order is processed via Shiprocket, a Master AWB number is generated. The layout and format of this number depend on the specific carrier handling the package:
Since Shiprocket works as an aggregator, your package is physically delivered by an underlying courier company (like Blue Dart or Delhivery).
Track91 queries the Shiprocket API to fetch live events from both the parent Shiprocket platform and the specific carrier, combining them into one clean, real-time tracking timeline.
Tip: You do not need to know which partner is carrying your package. Simply paste your AWB above, and Track91 will resolve the routing automatically.
Shiprocket shipments follow distinct service level agreements (SLAs) depending on the courier partner and shipping category chosen.
Understand key stages of your shipment's journey through Shiprocket's ecosystem.
Shiprocket Support
Get answers to the most common queries regarding Shiprocket shipments, tracking, and courier partners.
Simply input your Shiprocket AWB tracking number in the search bar above to fetch live updates. Our system links directly with Shiprocket's tracking network to provide real-time checkpoints.
Tracking numbers are typically 10 to 15-digit numeric identifiers (AWBs) generated when the shipping label is created. Alphanumeric formats are also supported for certain specific partners like Shadowfax.
Shiprocket has integrations with over 25+ logistics companies, including Delhivery, Blue Dart, Xpressbees, Shadowfax, DTDC, India Post, Ecom Express, and DHL, depending on route availability.
CORE is Shiprocket's AI-backed Courier Recommendation Engine. It evaluates parameters like shipping cost, speed, past delivery SLA compliance, and customer feedback to auto-assign the best courier for each order.
A "Manifested" or "Pickup Scheduled" status indicates the seller has printed the label and booked the shipment. The package is awaiting physical pickup by the courier team from the seller's location.
If the courier partner is unable to deliver (e.g. consignee not available or address incomplete), they raise an NDR. Shiprocket allows the seller/buyer to provide re-attempt instructions via automated IVR calls or WhatsApp before RTO occurs.
RTO (Return to Origin) happens when a package cannot be delivered even after multiple attempts (usually 3 attempts) or if the customer refuses a cash-on-delivery package. The parcel is then sent back to the seller.
Yes! Through Shiprocket X, sellers can ship orders to over 220+ countries. Track91 handles international tracking by fetching updates from Shiprocket X's global logistics partners.
If you are a merchant, you can raise a ticket in your Shiprocket panel or call +91-9266623006. If you are a buyer, please contact the online store where you placed the order to raise a dispute or inquiry.
As a buyer, you cannot change it directly. You must contact the seller/merchant immediately. The seller can update delivery instructions through their Shiprocket dashboard if the parcel is not yet at the destination facility.
Delivery schedules depend on the specific courier partner carrying the shipment. Premium services (like Blue Dart Express or Delhivery) do attempt Sunday delivery in major metros for e-commerce packages.
Yes! The delivery agents for most major logistics partners (Delhivery, Xpressbees, Blue Dart) carry mobile QR codes. You can pay digitally via UPI (Google Pay, Paytm, PhonePe) upon delivery.