Track91 Track Shiprocket Shipments
Shiprocket

Shiprocket Tracking

Enter your Shiprocket tracking number for live shipment status, real-time updates and delivery progress.

Shiprocket tracking

Enter your tracking number

Get live shipment status and real-time tracking updates.

How to Track Your Shiprocket Shipment

Three quick steps - free, no login required.

  1. 1

    Find your AWB number

    Check the SMS, email, or order page from your seller or courier. Shiprocket formats accepted here include 10 to 15 digits, e.g. 1234567890123 (some partners such as Shadowfax use alphanumeric AWBs).

  2. 2

    Enter it above

    Type or paste the AWB number into the search box at the top of this page and hit track.

  3. 3

    Get live shipment status

    Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.

India's Leading E-commerce Shipping Aggregator

Shiprocket Order Tracking

Shiprocket enables e-commerce merchants to ship packages across India and globally using multiple courier partners. Use the AWB to check available tracking events from the configured integration. The partner named on the booking physically carries the parcel; Track91 does not book, redirect or refund it. Shiprocket's NDR workflow lets a merchant review the courier's failed-delivery reason and provide a reattempt or return instruction. A buyer should tell the store if the address, availability or attempt record needs correction so the merchant can act through its account. NDR and RTO are separate stages; a failed attempt does not itself mean that the parcel has already returned. Shiprocket NDR management. Shiprocket NDR support.

Supported Courier Networks

Shiprocket offers a range of partner couriers. Availability depends on the merchant's booking and route; the list below is a service overview rather than a guarantee that every partner record is retrievable here.

Delhivery Surface & Express

Wide coverage and reliable timelines for standard and premium shipping across India.

Blue Dart

Highly secure air express service with service-specific transit commitments for eligible urgent orders; confirm the booked product.

Xpressbees

Rapidly expanding express network specialized in handling e-commerce retail and heavy packages.

Shadowfax

Extensive network optimized for e-commerce deliveries, reverse logistics, and hyperlocal options.

DTDC

A household name in logistics, offering robust domestic express and ground services.

India Post

Government-operated postal system offering unmatched last-mile connectivity to the remotest corners.

Shiprocket Key Capabilities

Shiprocket combines multiple technologies to optimize shipping and logistics operations for businesses.

AI-Powered Routing (CORE)

The Courier Recommendation Engine automatically assigns the optimal courier partner based on shipping cost, delivery speed, and historical performance.

Multi-Carrier Shipping

Book and manage shipments across national and regional courier companies from a single, unified seller dashboard.

Shiprocket Quick

Deliver locally within the same city in hours using hyperlocal courier integrations like Borzo, Porter, and Shadowfax.

Shiprocket X

Expand your market globally by shipping products to 220+ countries and territories, equipped with automated customs documentation support.

Shiprocket Tracking Numbers (AWB)

How to identify and use your Air Waybill (AWB) for tracking.

Finding Your Tracking ID

When an order is processed via Shiprocket, a Master AWB number is generated. The layout and format of this number depend on the specific carrier handling the package:

  • Standard Numeric AWB Usually a 10 to 15-digit purely numeric identifier. This is shared by the merchant via order confirmations, SMS, or dispatch emails.
    Example: 1234567890123
  • Carrier-Specific Formats Shipments dispatched via certain partners like Shadowfax or Elastic Run might have alphanumeric formats. Track91 automatically processes these through Shiprocket's tracking channel.

Track91 Smart Routing

Since Shiprocket works as an aggregator, your package is physically delivered by an underlying courier company (like Blue Dart or Delhivery).

Track91 retrieves the events available through its configured Shiprocket integration. A result may include the assigned courier and its scans, but separate carrier histories are not guaranteed to be merged into a complete timeline.

Tip: You do not need to know which partner is carrying your package. Paste the exact AWB above. If no usable result appears, check the carrier shown in the store's dispatch details or use Shiprocket's official tracking page.

Expected Delivery Timelines

Shiprocket shipments follow distinct service level agreements (SLAs) depending on the courier partner and shipping category chosen.

  • Hyperlocal (Shiprocket Quick) Intra-city express courier
    Check local booking estimate
  • Intra-State / Metro to Metro Major cities connected via Air cargo
    Check booked service
  • Rest of India (Tier 2 / 3) Standard surface network transit
    Check destination estimate
  • Remote & International Locations Special regions and cross-border shipping
    Check route and customs estimate

Status Glossary

Understand key stages of your shipment's journey through Shiprocket's ecosystem.

Manifested / Pickup Scheduled

The seller has created the shipping label and assigned a courier. The package is awaiting physical pickup by the courier agent.

In Transit

The parcel has been picked up and is traveling between various processing hubs towards your destination city.

Out for Delivery

The parcel has reached the local hub and is assigned to a delivery executive who will attempt delivery today.

NDR (Non-Delivery Report) Raised

A delivery attempt was made but failed. Common reasons include wrong address, consignee unavailable, or customer rejecting COD.

RTO (Return to Origin)

Following unsuccessful delivery re-attempts or cancellation, the shipment is sent back to the seller's warehouse.

Understanding these updates

Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of Shiprocket. For delivery instructions or help with a missing parcel, use the carrier's official support.

Official references

Guide reviewed: .

Shiprocket Customer Care

For delivery issues, keep your tracking number handy and contact Shiprocket directly. For order-related questions, contact the seller or marketplace you purchased from first.

+91-9266623006 Official website

Shiprocket Support

Frequently Asked Questions

Help with Shiprocket tracking, delays and deliveries. Select a question to read the answer.

How do I track my Shiprocket shipment?

Simply input your Shiprocket AWB tracking number in the search bar above to fetch available updates. Our system links directly with Shiprocket's tracking network to provide recorded checkpoints.

What is the tracking format for Shiprocket?

Tracking numbers are typically 10 to 15-digit numeric identifiers (AWBs) generated when the shipping label is created. Alphanumeric formats are also supported for certain specific partners like Shadowfax.

Which couriers are integrated with Shiprocket?

Shiprocket works with national and regional courier partners. The available carrier depends on the route, account and product. Check the assigned courier in your booking or dispatch confirmation rather than assuming that every listed partner handles your order.

What is "Shiprocket CORE"?

CORE is Shiprocket's AI-backed Courier Recommendation Engine. It evaluates parameters like shipping cost, speed, past delivery SLA compliance, and customer feedback to auto-assign the best courier for each order.

Why is my tracking status showing "Manifested"?

A "Manifested" or "Pickup Scheduled" status indicates the seller has printed the label and booked the shipment. The package is awaiting physical pickup by the courier team from the seller's location.

What happens during an NDR (Non-Delivery Report)?

If the courier partner is unable to deliver (e.g. consignee not available or address incomplete), they raise an NDR. Shiprocket allows the seller/buyer to provide re-attempt instructions via automated IVR calls or WhatsApp before RTO occurs.

What is RTO in Shiprocket shipments?

RTO means Return to Origin: the carrier sends the shipment back to the seller or original pickup location. The reason and number of attempts depend on the carrier and service. A return event does not by itself confirm the seller's refund.

Can I track international shipments via Shiprocket?

Shiprocket's official tracker supports international orders and describes ShipX as its cross-border service. Use the parcel's AWB and check any destination-carrier reference shown after handover. Track91 displays only the events available from the configured integration.

How do I contact Shiprocket support?

If you are a merchant, you can raise a ticket in your Shiprocket panel or call +91-9266623006. If you are a buyer, please contact the online store where you placed the order to raise a dispute or inquiry.

Can I change the delivery address after shipping?

As a buyer, you cannot change it directly. You must contact the seller/merchant immediately. The seller can update delivery instructions through their Shiprocket dashboard if the parcel is not yet at the destination facility.

Does Shiprocket deliver on Sundays?

Shiprocket assigns deliveries to courier partners. Sunday or holiday service depends on the carrier, route and product booked. Confirm the date in your order and with the seller; do not assume that every partner offers Sunday delivery.

Can I pay via UPI on delivery?

Check the payment instructions for the specific order and courier. Digital payment availability depends on the delivery service and merchant; Track91 cannot authorise payment or provide a payment link.

Why is my Shiprocket tracking not updating?

Scans can take a few hours to appear as the parcel moves between processing hubs, especially on surface routes. If the shipment is overdue or a recorded event requires action, contact the sender or carrier with the reference and last update.

Is Track91 affiliated with Shiprocket?

No. Track91 is an independent tracking tool that fetches available status for your Shiprocket shipments. For pickups, claims, or seller account issues, use the official Shiprocket panel or contact the store you ordered from.