Speed Post
The flagship premium service offering time-bound and express delivery of letters and parcels up to 35 kg. Check the delivery standard and availability for the booked product and destination.
Track91
Track India Post Shipments
India Post Tracking
Enter your India Post tracking number for live shipment status, real-time updates and delivery progress.
India Post tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your India Post Shipment
Three quick steps - free, no login required.
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1
Find your consignment number
Check the SMS, email, or order page from your seller or courier. India Post formats accepted here include 13 characters: 2 letters + 9 digits + IN, e.g. EE123456789IN.
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2
Enter it above
Type or paste the consignment number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Official National Network
India Post: The Backbone of India's Communication
With a network of over 1,50,000 post offices, India Post is the most widely distributed postal network in the world. Whether it's a critical document sent via Speed Post or a parcel sent across borders via EMS, Track91 provides available carrier updates for supported consignments; scan availability and refresh timing can vary.
India Post's official homepage separates consignment tracking, money-order tracking and complaint tracking. Use the article or consignment reference for postal delivery; a complaint reference follows the grievance rather than the parcel. Its published helpline hours are 8:00 AM to 8:00 PM, with IVRS access separately described on the website. Sources: India Post tracking and helpline; India Post complaint guidance.
Supported Services
Track91 fully supports tracking for the following premium and standard India Post services.
EMS (International)
Express Mail Service connects India to the globe. Enjoy prioritized customs clearance and end-to-end tracking for cross-border shipments to over 200 countries.
Registered Post
A highly secure service that requires a signature upon delivery. Ideal for important documents, legal notices, and valuable items requiring proof of delivery.
Express Parcel
Designed for retail and corporate customers requiring reliable, fast, and economical delivery of heavy parcels. Confirm pickup, delivery and current product availability when booking; a historical product name is not a promise of a particular service today.
Logistics Post
Provides a complete supply chain solution for businesses, handling heavy loads (FTL/LTL) without weight restrictions.
Value Payable Post (VPP)
India Post's cash-on-delivery system. The postman collects the specified amount from the receiver upon delivery and remits it to the sender.
Deciphering Your Consignment Number
Understand exactly what your 13-character tracking code means.
Standard Format
EE
123456789
IN
Prefix (2 Letters)
Indicates the service type (e.g.,
EMS, Registered).
Unique ID (9 Digits)
A completely unique identifier for
your specific package.
Suffix (2 Letters)
Country code of origin (IN = India,
US = United States).
Common Prefix Codes
| Service Type | Common Prefixes | Description |
|---|---|---|
| Speed Post / EMS | E, EE, EM, EP, ED | Speed Post or EMS reference examples; confirm the booked product on the receipt. |
| Registered Post | R, RX, RM | Registered-mail references may appear on historical receipts or incoming international mail. |
| Express / Logistics Parcel | C, CP, CA, CB | Parcel-reference examples; the prefix alone does not specify the service commitment. |
| Value Payable Post | V | A VPP service label; do not infer a supported tracking format solely from this letter. |
| Insured Parcels | I, IV | Insurance is a booking option; use the complete article identifier printed on the receipt. |
Domestic Delivery Times
Speed Post provides time-bound delivery across the nation. The estimated timelines vary significantly based on the origin and destination. India Post publishes these as average service standards, with one additional day for parcel delivery through branch offices. Domestic Speed Post Parcel standards.
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Local (Within City) Same PIN code region1 - 2 Days
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Metro to Metro Between Delhi, Mumbai, Bengaluru, etc.1 - 3 Days
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State Capital to Capital Inter-state transit1 - 4 Days
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Same State Non-capital routes within a state1 - 4 Days
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Rest of the Country Remote and rural areas4 - 5 Days
International (EMS)
International parcels are processed through Foreign Post Offices (FPO) and subject to customs clearance in the destination country. Check current country availability, weight limits and delivery standards on the official EMS service page; the regional categories below do not guarantee transit times.
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USA & Canada Via major international hubsCheck destination standard
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UK & Europe Destination customs rules applyCheck destination standard
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Middle East & UAE Routing depends on the booked destinationCheck destination standard
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Australia & APAC Asia-Pacific routingCheck destination standard
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Rest of the World Subject to local carrier speedsCheck destination standard
Understanding Tracking Statuses
India Post uses specific terminology for its scanning events. These explanations describe common scans; read the accompanying office, timestamp and remarks for your item.
Item Booked
The consignment has been officially handed over to the postal counter and entered into the digital system.
Item Bagged
The parcel has been sorted at the post office and sealed inside a larger dispatch bag along with other mail headed in the same direction.
Item Dispatched
The recorded dispatch indicates onward movement from the facility. The scan does not identify the actual vehicle or transport mode unless the remarks specify it.
Item Received
The mail bag has arrived at the next sorting hub (NSH) or the final destination delivery post office.
Out for Delivery
The postman (beat officer) has taken the parcel and is currently en route to the recipient's address.
Item Kept on Hold
Delivery was attempted but failed (e.g., door locked). Read the hold reason and contact the delivery post office about another attempt or collection; a next-day attempt is not guaranteed.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of India Post. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
India Post Customer Care
For delivery issues, keep your tracking number handy and contact India Post directly. For order-related questions, contact the seller or marketplace you purchased from first.
India Post Support
Frequently Asked Questions
Help with India Post tracking, delays and deliveries. Select a question to read the answer.
Is a complaint ID the same as a postal tracking number?
No. India Post provides separate consignment, money-order and complaint tracking options. Use the consignment reference for the item and the complaint reference to follow a grievance.
How do I track my Speed Post?
You can track your Speed Post using Track91 when a result is available. Simply enter your 13-character alphanumeric consignment number (e.g., EE123456789IN) into the search bar at the top of this page.
Why is my tracking status not updating?
Updates depend on physical barcode scans at transit hubs. A parcel can move between facilities without a new publicly available scan. Compare the last event with the booking estimate and contact India Post if the expected date is missed or a hold needs action.
What does "Item Bagged" mean?
"Item Bagged" indicates that your parcel has been processed at the current post office and placed inside a larger, sealed dispatch bag alongside other mail headed toward your city.
Can I track international parcels (EMS)?
EMS commonly uses E-series postal references, but the prefix alone is not a booking confirmation. Track91 shows the available events for supported references. Destination-post tracking can help after handover; cross-border scan coverage may differ.
What happens if delivery fails?
A failed attempt or hold can have different reasons. Read the latest remarks and contact the delivery post office about another attempt, collection and the applicable retention period. Do not assume every held article follows the same seven-day schedule.
How do I contact customer care?
Dial the toll-free helpline at 1800-266-6868 (published hours 8:00 AM to 8:00 PM; consult the official site for holiday arrangements) or file a grievance on the official India Post Web Portal.
Difference between Speed Post & Registered Post?
Speed Post is the current premium postal service. Registered Post is a familiar historical service name; check the current document or parcel product and available acknowledgement options for a new booking rather than relying on an older receipt's service label.
How much weight can I send via Speed Post?
Speed Post accepts parcels and letters weighing up to a maximum of 35 kilograms. Dimensions are also subject to specific size restrictions.
Does Speed Post deliver on Sundays?
Delivery days depend on the service and delivery office. Confirm a weekend delivery or collection arrangement directly with that office; helpline or IVRS availability does not establish the postman's delivery schedule.
What does "Out for Delivery" mean?
This means your assigned postman has collected the parcel from the final destination post office and is assigned for a delivery attempt. The status does not guarantee completion that day.
How to track an unregistered ordinary post?
Ordinary post cannot be tracked online. They do not come with a consignment number or barcode, and are delivered via standard mail dropping.
What if my Speed Post is lost?
If your tracking hasn't updated for weeks, you can file a complaint at your local post office or online. India Post offers compensation based on their liability guidelines for lost Speed Post items.
Is there compensation for delayed delivery?
Yes, in case of a delay in the delivery of domestic Speed Post beyond the prescribed norms, the compensation equals the Speed Post charges paid.
Can I change the delivery address after booking?
Contact the booking or delivery post office promptly with the article reference to ask whether interception or redirection is possible for the booked product. Track91 cannot change the address, and a change request is not guaranteed to be accepted.
What is the validity of a VPP parcel?
Ask the delivery office for the retention deadline and payment arrangements applying to the VPP article. Non-payment or non-collection can result in a return; do not rely on a universal seven-day window without the office's confirmation.
Does India Post provide packing services?
Ask the booking office whether packaging assistance or suitable boxes are available and what charges apply. Availability differs by office and product; the sender remains responsible for suitable packaging and permitted contents.
How to redirect a parcel to a different address?
Contact India Post with the article number and requested change as soon as possible. The office can confirm whether redirection is permitted and what request or identification it needs. Track91 cannot approve or carry out the change.
What is the maximum size for a parcel?
For domestic Speed Post Parcel, India Post publishes a maximum length of 1.5 metres and a maximum combined length and girth of 3 metres, with a 35 kg gross-weight ceiling and applicable volumetric-weight rules. International EMS has destination-specific weight restrictions; confirm the booked product before packing.
Is Track91 affiliated with India Post?
No. Track91 is an independent tracking tool and is not endorsed by or affiliated with India Post or the Government of India. For claims, grievances, or official updates, use the India Post website or the toll-free helpline 1800-266-6868.