Coordinadora Tracking

Enter the eleven-digit guía number from your waybill, dispatch message or order confirmation in the tracking field on Track91. The newest state appears first, with the dated history below it and any incidents the carrier reported against the guide shown in the same timeline. No account or password is needed.

A Coordinadora guía number is exactly eleven digits, for example 12345678901. The carrier tracking field states the rule itself and refuses anything shorter or longer. There are no letters in the format, so a reference with letters belongs to the sender or to another carrier rather than to Coordinadora.

Most parcels move between the origin terminal and the destination terminal within one to five working days, depending on the distance and whether the destination is a main city or a remote municipality. Parcels staying inside one city are often delivered the next working day. The carrier files a promised service time against each guide.

The lookup only changes when Coordinadora files a new state against the guide, and the rail has few rungs: received, origin terminal, in transport, destination terminal, out for delivery, delivered. A long road leg between two terminals can pass with no new state at all, so a quiet day is normal rather than a sign of a problem.

The parcel reached the terminal that serves the delivery address, which is the last Coordinadora building it passes through. It is a transit step, not a delivery. The next state is usually "EN REPARTO", the parcel out with a courier for the day, and the delivery itself closes the guide.

It means the parcel is out for delivery: a courier has it on the round and will attempt your address that day. If the attempt fails, Coordinadora files an incident saying why, such as an address that could not be located or nobody at the address who knows the recipient, and the parcel returns to the terminal.

The guide was closed because the parcel went back to its sender, normally after failed delivery attempts or an address incident that was never resolved. Coordinadora opens a new guía for the journey back and names it against the old one, so the return can be followed under that second number.

A novedad is an incident Coordinadora filed against the guide: a security check, a route disruption, an incomplete address or a failed attempt at the door. Many novedades do not stop the parcel, so one can appear while the shipment carries on normally. The state of the rail, not the novedad, says where the parcel is.

Not on Track91. The carrier lookup resolves the guía number and nothing else, so a recipient name, telephone number, address or order reference cannot be substituted. Check your waybill, the dispatch message from the sender or your order history to find the eleven digits.

The carrier answers "GUIA NO EXISTE" for a number it holds no record of. Usually the digits were mistyped, the guide was issued very recently and has not reached the system yet, or the number belongs to a different carrier. Old guides are also dropped eventually, so a shipment from years ago may no longer be found.

Contact Coordinadora through its official support channels, or ask the sender to file a report against the guía number. Have the last state, its date and any incident codes ready. For a lost or damaged parcel the claim normally has to come from the sender, who holds the shipping contract with the carrier.

No. Track91 is an independent tracking service and is not affiliated with Coordinadora. It shows the shipment information Coordinadora publishes for a guía number, for convenience. Delivery instructions, redirections, pickup point collection, pricing and claims must be handled by Coordinadora or by the sender.