YunExpress Support
Frequently Asked Questions
Answers to the most common queries about
YunExpress tracking, delays, and deliveries.
How do I track my YunExpress shipment?
Enter your YunExpress tracking number (typically starting with YT or RT) into the Track91 search bar above. Track91 connects directly to YunExpress and destination postal carriers to show full end-to-end milestone events.
What format do YunExpress tracking numbers use?
YunExpress tracking numbers typically begin with the letters "YT" followed by 16 numeric digits (e.g. YT1234567890123456), or return prefixes such as "RT" followed by 16 characters.
How long does YunExpress international delivery take?
Standard cross-border delivery through YunExpress B2C dedicated lines takes approximately 5 to 15 business days depending on destination country customs processing and local postal delivery speed.
Who delivers YunExpress packages in the destination country?
YunExpress partners with leading local and postal carriers worldwide, including USPS in the United States, Royal Mail in the United Kingdom, PostNL in the Netherlands, and iMile in Latin America.
Why has my YunExpress tracking not updated for several days?
During international transit, updates pause while the package travels on line-haul flights or awaits import customs clearance. The next scan will appear once the parcel arrives at the destination sorting facility or is handed over to the local carrier.
What does "Flight Arrived - Waiting for customs clearance" mean?
This status indicates your package has landed at the destination country airport and is waiting to undergo import inspection and clearance by local customs authorities.
Can I track a package if I only have a merchant order number?
Track91 supports direct lookup using YunExpress waybill numbers (YT...) or assigned customer order reference numbers provided by your merchant.
Is Track91 affiliated with YunExpress?
No. Track91 is an independent multi-carrier package tracking service that provides live tracking data for YunExpress and over 100 other global couriers. For shipment changes, contact the seller or YunExpress customer support directly.