Same Day
Collected from the retailer and delivered to the customer within the same working day, inside the city the order was placed in. Used heavily by pharmacies, grocers and electronics retailers.
Track91
Track Chazki Shipments
Chazki Tracking
Enter your Chazki tracking number for live shipment status, real-time updates and delivery progress.
Chazki tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your Chazki Shipment
Three quick steps - free, no login required.
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1
Find your trackcode
Check the SMS, email, or order page from your seller or courier. Chazki formats accepted here include 6 to 40 letters and digits set by the shop, e.g. ABC123456789 or 202300123456.
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2
Enter it above
Type or paste the trackcode into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Chazki Tracking
Chazki is a Latin American last-mile courier built for e-commerce. Rather than moving parcels between cities, it concentrates on the final leg inside one: a driver collects from the shop or its warehouse and carries the order to the customer's door, often the same day. It runs five separate national operations — Peru, Argentina, Chile, Colombia and Mexico — covering Lima, Buenos Aires, Santiago, Bogota, Mexico City and dozens of other cities, and works behind online retailers, marketplaces and pharmacies rather than accepting parcels over a counter.
Because the shop is Chazki's customer, the shop also issues the reference you track with. Chazki calls it a trackcode, and it can be any string of letters and digits the retailer chooses.
Chazki Services
What Chazki sells is speed over short distances, sold to retailers rather than to the public.
Next Day
Collected on one day and delivered on the next. The default service for most marketplace orders, and the one named on the tracking page as NEXT DAY.
Scheduled Collection
Chazki plans a route before a driver is dispatched, which is why an order sits on En programación before anything moves. Large senders have fixed daily collection windows.
Returns to Sender
An order that cannot be handed over travels back under the same trackcode, through En proceso de devolución to Retornada a almacen at a Chazki warehouse.
Proof of Delivery
Completed orders are closed with a signed acuse de entrega, a delivery note Chazki files against the order and links from its own tracking page.
Retailer Integrations
Chazki plugs into shop platforms and marketplaces directly, which is why the reference you receive is the shop's own code rather than a Chazki-issued waybill number.
Chazki Trackcode Format
Shop prefix and digits
ABC123456789
A short alphabetic prefix chosen by the retailer, followed by a digit run. The prefix identifies the shop, not Chazki, so two retailers can use quite different lengths.
Plain digit run
202300123456
Many shops use a bare number, often the year followed by an order sequence. Because this shape carries nothing that identifies Chazki, Track91 will not guess the carrier from it alone.
One trackcode can occasionally be in use by more than one shop at the same time. When that happens Chazki's own page asks you to pick the sender, and an automated lookup cannot, so the order is reported as not found rather than showing a stranger's parcel.
Expected Delivery Times
Same day, within one city
Collected and delivered on the same working day when the shop hands the order over before its cut-off.
Next day, within one city
The common service: collected on one day, out for delivery the next. Most orders complete in one to three days from the shop's dispatch.
After a failed attempt
A second attempt usually follows on the next working day. Repeated failures send the order back to the sender instead.
Peak periods
Cyber sale weeks and the days before public holidays add a day or more across all five countries.
Chazki Status Glossary
Chazki writes its statuses in Spanish and Track91 keeps them exactly as the carrier publishes them.
Orden ingresada
The order reached Chazki's system. Nothing has been collected yet — this is the label, not the parcel.
En programación
A collection and a delivery have been planned for the order, ahead of a driver being assigned.
En reprogramación
A new date has been set for the order. The parcel itself has not moved and no step was lost.
En tránsito a recoger el pedido
A driver is on the way to the shop to collect the order. Chazki is not yet holding the parcel.
Falló la recolección
The driver could not collect the order from the sender. The shop needs to make it available again.
En tránsito a entregar el pedido
Out for delivery: a driver has the parcel and is heading to the delivery address.
Fallado
A delivery that did not happen. Chazki files no reason with this step; the shop can ask for one.
Entregado
Delivered. A signed acuse de entrega is normally filed against the order at this point.
En proceso de devolución
The parcel is travelling back to the sender after the delivery could not be completed.
Retornada a almacen
The return reached a Chazki warehouse. Contact the shop from here to arrange a new delivery or refund.
Devolución fallida
The attempt to hand the parcel back to the sender also failed, and the order is stuck with Chazki.
Orden cancelada
The order was cancelled. This can be filed even after earlier steps were recorded against it.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of Chazki. For delivery instructions or help with a missing parcel, use the carrier's official support.
Chazki Support
Frequently Asked Questions
Help with Chazki tracking, delays and deliveries. Select a question to read the answer.
How do I track my Chazki order?
Paste the trackcode the shop sent you into the search box on this page and press track. Track91 asks Chazki for that order and shows every step it has recorded, from the order being entered through the collection trip to the delivery. No account, password or app is needed.
What does a Chazki trackcode look like?
Chazki does not issue the code itself. Each shop sets its own, so the format varies: some are short letter prefixes followed by digits, like ABC123456789, and others are plain digit runs beginning with the year, like 202300123456. Anything from six to forty letters and digits is accepted.
How long does Chazki take to deliver?
Chazki is a last-mile carrier working inside a single city rather than between them. Same day and next day services are the usual offering, so most orders are delivered within one to three days of the shop handing them over. Peak shopping weeks and weather can stretch that.
Which countries does Chazki deliver in?
Chazki runs separate national operations in Peru, Argentina, Chile, Colombia and Mexico, with Lima, Buenos Aires, Santiago, Bogota and Mexico City among the cities it covers. Each order is handled by one of those networks, and the city it is operated in sets the local clock its scans are stamped with.
Why is my Chazki tracking not updating?
Chazki records a step only when something actually happens to the parcel, and a short city delivery has few steps. An order can sit on planning for a day before a driver is assigned. If nothing has changed for several working days, ask the shop that shipped it to raise the case with Chazki.
What does En transito a entregar el pedido mean?
It means a Chazki driver has your parcel and is on the way to your address, the equivalent of out for delivery. It is the last step before Entregado. Make sure somebody can receive the parcel and that the phone number the shop passed on is reachable that day.
What does En proceso de devolucion mean on Chazki?
It means the parcel is going back to the sender, usually after delivery attempts failed or nobody could receive it. The next step is normally Retornada a almacen, the return reaching the Chazki warehouse. Contact the shop at that point to arrange a fresh delivery or a refund.
Can I track a Chazki parcel without a trackcode?
No. The trackcode is the only reference Chazki accepts, because an address or a phone number can belong to many orders. Check the dispatch email, order confirmation or account page of the shop you bought from, which is where the code is issued and printed.
Why does Chazki say my trackcode was not found?
Either the shop has not handed the parcel over yet, so no order exists, or the same code is in use by more than one shop and Chazki cannot tell which order is yours. Some shops also track through a separate portal. The shop can confirm which applies.
Is Track91 affiliated with Chazki?
No. Track91 is an independent tracking service with no affiliation to Chazki. We read the same public tracking information Chazki publishes on its own page and present it in one place. For claims, refunds or redelivery, contact Chazki or the shop you ordered from.