Multi-Courier Shipping
Shipments move through leading Indian carriers - Delhivery, Ekart, XpressBees, Blue Dart, and more.
Track91
Track ShipPrime Shipments
ShipPrime Tracking
Enter your ShipPrime tracking number for live shipment status, real-time updates and delivery progress.
ShipPrime tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your ShipPrime Shipment
Three quick steps - free, no login required.
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1
Find your AWB number
Check the SMS, email, or order page from your seller or courier. ShipPrime formats accepted here include the format of the partner courier, e.g. CMDC0012345678 (Ekart), 1490112345678 (Delhivery), or SF123456789012 (Shadowfax).
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2
Enter it above
Type or paste the AWB number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Shipping Aggregator for D2C Brands
ShipPrime Tracking: Real-Time Order & Shipment Status
ShipPrime is an Indian shipping aggregator that lets online sellers ship through Delhivery, Ekart, Shadowfax, XpressBees, Blue Dart, Amazon Shipping, DTDC, and Shree Maruti from one platform. Track your ShipPrime order in real-time with courier scans and order milestones in one timeline.
ShipPrime's public tracker requests the AWB supplied in the seller's shipping SMS or email; merchants can also find it in the dashboard's Orders section. ShipPrime explains that its updates are synchronised from courier partners. An Undelivered event therefore needs the recorded attempt reason and follow-up through the seller or ShipPrime support; it is different from an order being cancelled or refunded. Sources: ShipPrime partner network and platform; ShipPrime AWB tracking FAQs.
ShipPrime Platform
One integration, many couriers - with unified tracking for every shipment.
E-Commerce Orders
Built for Shopify and D2C stores, with order details and product info attached to every shipment.
COD & Prepaid
Cash-on-delivery and prepaid shipping with payment status visible alongside tracking.
Unified Tracking
Courier scans and order milestones merge into one timeline, whichever partner moves the parcel.
ShipPrime AWB Number Formats
Your AWB follows the format of the courier carrying the parcel.
Examples
CMDC0012345678 (Ekart)
1490112345678 (Delhivery)
SF123456789012 (Shadowfax)
Where to find it
In your order confirmation or shipping email from the store you purchased from.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of ShipPrime. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
Guide reviewed: .
ShipPrime Support
Frequently Asked Questions
Help with ShipPrime tracking, delays and deliveries. Select a question to read the answer.
Where does a ShipPrime merchant find the AWB?
ShipPrime's official tracking help directs merchants to the Orders section of their dashboard. Recipients should use the shipping confirmation SMS or email, or ask the store for the AWB. The reference follows the parcel, while refunds and order changes remain with the seller.
How do I track my ShipPrime order?
Enter your AWB number in the search box above to see the merged order and courier timeline, including which partner carrier is delivering your parcel.
Which courier is delivering my parcel?
ShipPrime assigns each shipment to one of its partner carriers - Delhivery, Ekart, Shadowfax, XpressBees, Blue Dart, Amazon Shipping, DTDC, or Shree Maruti. The tracking result shows the carrier and, where supported, a direct link to track on that carrier too.
Why do I see both order milestones and courier scans?
ShipPrime records order-level milestones (confirmed, packed, shipped, delivered) alongside the courier's own scans; the timeline merges both when those events are available; complete coverage is not guaranteed.
What does a ShipPrime tracking number look like?
Your AWB follows the format of the courier carrying the parcel. Examples include CMDC0012345678 for Ekart, 1490112345678 for Delhivery, and SF123456789012 for Shadowfax. You will find the number in the order confirmation or shipping email from the store you purchased from.
How long does ShipPrime take to deliver?
Delivery time depends on which partner carrier moves the parcel, since ShipPrime is an aggregator rather than the delivering courier. The tracking result names the assigned carrier and shows its scans, so you can follow progress on one timeline.
Why is my ShipPrime tracking not updating?
Partner courier scans can take a few hours to reach ShipPrime, so gaps in the timeline are normal while the parcel is between hubs. If the delivery estimate is missed or the latest event requests action, contact the store you ordered from or ShipPrime support with your AWB number.
Can I track ShipPrime without a tracking number?
Track91 needs the AWB number to show live shipment status. It is included in the order confirmation or shipping email sent by the store you purchased from, so check there first or ask the seller to resend it.
What should I do if my package is stuck or delayed?
Check the timeline to see which partner carrier holds the parcel and when the last scan was recorded. Because ShipPrime is a shipping aggregator for the seller, the fastest route is to raise the delay with the store you ordered from, which can escalate to ShipPrime and the carrier.
Is Track91 affiliated with ShipPrime?
No. Track91 is an independent tracking tool that provides live shipment status and real-time tracking updates for your ShipPrime shipments. For refunds, claims, or account issues, use the official ShipPrime website or contact the store you ordered from.