Pickup-point delivery
A shipment can travel to a selected Relais Colis point for recipient collection.
Track91
Track Relais Colis Shipments
Relais Colis Tracking
Enter your Relais Colis tracking number to view shipment status, transit checkpoints, and delivery progress.
Relais Colis tracking
Enter your tracking number
Get live status and transit history.
How to Track Your Relais Colis Shipment
Three quick steps — free, no login required.
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1
Find your parcel reference
Check the SMS, email, or order page from your seller or courier. Relais Colis numbers are usually 10–20 letters or digits including a digit, often CC or JD-prefixed.
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2
Enter it above
Type or paste the parcel reference into the search box at the top of this page and hit track.
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3
Get live status
See the current status, every transit checkpoint, and delivery progress in one timeline.
Relais Colis parcel tracking
Relais Colis is a French parcel delivery and pickup network. Track91 reads the public recipient tracking page to show available movement, pickup and delivery events for a parcel reference.
Tracking events may not include the pickup-point address, opening hours or collection instructions. The merchant’s message and the official Relais Colis notification provide those details.
What you can follow with Relais Colis
Network transit
Carrier scans mark movement through processing and delivery stages.
Recipient status
The public tracking page can show when a parcel is available or has been collected.
Sender enquiries
The merchant or sender can help resolve a missing reference, delay or return because they arranged the shipment.
Find your Relais Colis tracking number
Use the parcel reference from the merchant’s dispatch message. This integration accepts an alphanumeric code of 10–20 characters containing at least one digit, including CC-style and longer JD-style references. Copy all characters; an order number may be different.
Understand the Relais Colis tracking timeline
These are common stages. The exact wording depends on the service and the events published for your shipment.
- Parcel announced
- The sender created a record but the carrier may not yet have received the parcel.
- Accepted
- Relais Colis has recorded the parcel in its network.
- In transit
- The parcel is moving between handling stages or toward its pickup point.
- Available at pickup point
- The carrier reports availability; check the official notice before travelling.
- Collected
- The recipient has picked up the parcel according to the carrier’s record.
- Returning to sender
- The parcel is being sent back; the merchant can explain the next step.
Relais Colis delivery timing
The sender’s service, parcel route and the pickup point’s processing determine when collection is possible. Wait for an availability notice before visiting a pickup point; an in-transit scan is not a collection invitation.
When Relais Colis tracking needs attention
No result
Use the parcel reference, not the shop order number, and copy any CC or JD prefix exactly.
No new event
Updates require new carrier scans, so transport between facilities may not appear immediately.
Ready for collection
Consult the carrier or merchant notification for the address, hours, pickup deadline and any identification requirement. Track91 cannot issue a pickup code.
For delivery changes, claims and parcel-specific instructions, visit the official Relais Colis website or contact the sender. Track91 displays carrier events but cannot change the delivery.
Relais Colis Support
Frequently Asked Questions
Answers to the most common queries about Relais Colis tracking, delays, and deliveries.
How do I track a Relais Colis parcel?
Enter the parcel reference from your merchant’s dispatch message. Track91 reads the public recipient tracking page and shows the events currently published for that parcel in time order.
What does a Relais Colis tracking number look like?
The supported reference is 10–20 alphanumeric characters and includes at least one digit. Some numbers begin CC and others use a longer JD form. Enter every character; the retailer’s order ID may differ.
Where can I find my Relais Colis parcel reference?
Check the merchant’s shipping confirmation, order page or Relais Colis notification. Ask the sender for the carrier reference if only a purchase order number is shown.
What does parcel announced mean on Relais Colis tracking?
The sender has created a shipment record, but the carrier may not have scanned the physical parcel. A later acceptance event confirms that it has entered the network.
What does available at pickup point mean?
The carrier reports that the parcel can be collected. Check the official Relais Colis or merchant notice for the exact point, hours, deadline and any identification requirement before visiting.
Can Track91 give me the Relais Colis pickup address or code?
The public events may not include a complete point address or private collection instructions. Use the carrier or merchant notification for those details; Track91 cannot generate a pickup credential.
Why has my Relais Colis tracking not changed?
Tracking updates when the carrier records another event. Movement between facilities or toward a pickup point may have no intermediate scan. Recheck the official notice if the sender’s expected window has passed.
How long does Relais Colis delivery take?
Timing varies with the sender’s service, parcel route and pickup-point handling. Wait for a ready-for-collection event or notification; an in-transit status does not mean the parcel is available.
What if my Relais Colis parcel is being returned?
A return event means the parcel is moving back toward the sender. Contact the merchant to discuss the order, refund or another delivery; Track91 cannot stop or reroute the return.
Is Track91 affiliated with Relais Colis?
No. Track91 is independent and displays available public tracking events. Contact Relais Colis or the sender for delivery changes, pickup instructions and claims.