Marketplace home delivery
The core service: an order bought on Skroutz is collected from the shop, sorted at an SLM hub and delivered to the buyer's address. The timeline runs from the pickup at the shop through each hub scan to the delivery itself.
Track91
Track Skroutz Last Mile Shipments
Skroutz Last Mile Tracking
Enter your Skroutz Last Mile tracking number for live shipment status, real-time updates and delivery progress.
Skroutz Last Mile tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your Skroutz Last Mile Shipment
Three quick steps - free, no login required.
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1
Find your voucher
Check the SMS, email, or order page from your seller or courier. Skroutz Last Mile formats accepted here include 13 letters and digits, e.g. ABC1234567890.
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2
Enter it above
Type or paste the voucher into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Skroutz Last Mile Tracking
Skroutz Last Mile is the delivery arm of Skroutz, the Greek marketplace. It collects orders from the shops that sell there, sorts them through its own SLM hubs in Athens, Thessaloniki, Patras and other towns, and delivers them to the door or into a Skroutz Point locker across Greece and Cyprus.
Its tracking service publishes every scan in both Greek and English, along with the hub that handled it, the day the delivery is planned for and, once a courier sets out, the window they expect to arrive in. Track91 reads that same public service and keeps the Greek wording exactly as the carrier wrote it.
Skroutz Last Mile Services
What the carrier moves, and how each kind of shipment shows up in the timeline.
Skroutz Point lockers and pickup points
Instead of a door delivery, a parcel can be left in a Skroutz Point locker or at a partner collection point. The tracker files that as a separate step, and the delivered scan follows once the recipient collects it with the code the shop sent.
Cyprus deliveries
Cypriot orders are tracked through the same service, which the Cypriot site also asks. Both countries keep the same clock, so the scan times read the same either way.
Partner courier handovers
Some parcels are brought to Skroutz Last Mile by another courier, or handed to one for the final leg. A hub named after that courier marks the crossing between the two networks, and the carrier names the partner when it finishes the journey.
Live delivery window
Once a round starts, the service publishes the window the courier expects to arrive in and refreshes it as the round progresses. Track91 shows it as an expected step rather than a scan, so a projection is never mistaken for something that happened.
Returns to the shop
A return booked through Skroutz travels on the same vouchers and the same hubs, in the other direction. The timeline marks it as a reverse shipment so a delivery back to the shop is not read as a delivery to the buyer.
Skroutz Last Mile Voucher Format
Thirteen letters and digits
Skroutz calls its tracking number a voucher: thirteen capital letters
and digits, such as ABC1234567890.
There is no prefix and no check digit, so nothing inside the number identifies the carrier.
The same thirteen-character shape is used by postal item numbers and by several other carriers' own
codes, so check that the shop shipped with Skroutz Last Mile before assuming a number is theirs. The
Skroutz order code, which looks like
123456-1234567,
is a different thing and the tracking service does not recognise it.
Expected Delivery Times
Athens and Thessaloniki
Next working day once the shop has handed the parcel over, and same-day rounds on some orders collected early in the day.
Rest of Greece and Cyprus
One to three working days, with islands and remote areas at the longer end. A planned delivery day appears in the timeline before the round starts.
Skroutz Last Mile Status Glossary
The wording the carrier publishes, in Greek and English, and what each entry means.
Παραλάβαμε το δέμα από το κατάστημα
We have picked up the shipment from the sender
The courier has collected the parcel from the shop that sold it. This is the first scan of the journey.
Η αποστολή βρίσκεται στο SLM HUB …
The shipment is at SLM HUB …
The parcel is at one of the carrier's own sorting hubs, named after its town. A hub named after another courier instead means that courier brought the parcel in.
Η παράδοση του δέματος έχει προγραμματιστεί
The delivery of the shipment has been scheduled
A delivery day has been planned. Nothing has moved yet, and this entry can repeat as the plan is revised before the round.
Η αποστολή βρίσκεται σε δρομολόγιο παράδοσης
The shipment is en route for delivery
The courier has left the hub carrying the parcel, so it is out for delivery that day.
Η αποστολή πλησιάζει στο χώρο παράδοσης
The shipment is approaching the delivery location
The parcel is the next stop on a round already under way, usually minutes away.
Παράδοση σε Skroutz Point
Delivery to Skroutz Point
The parcel has been placed in a Skroutz Point locker or collection point and is waiting to be collected with the code the shop sent.
Παραδόθηκε
Delivered
The journey is finished. The carrier's own remark says how it was handed over — at the door, at a locker or at a collection point — and the timeline distinguishes the three.
Route created, awaiting pickup
Summary only
The voucher exists but nothing has been scanned against it yet, because the shop has not handed the parcel over. The timeline fills in once it does.
Sources for this guide
Written by the Track91 team from Skroutz Last Mile's published information; some details are still being verified. Track91 is independent of Skroutz Last Mile. Report a correction.
General tracking guides
Skroutz Last Mile Support
Frequently Asked Questions
Help with Skroutz Last Mile tracking, delays and deliveries. Select a question to read the answer.
How do I track my Skroutz Last Mile shipment?
Paste the thirteen-character voucher from your Skroutz order page or shipping email into the tracking field on Track91. The newest scan appears first, with the full dated history, the hub that handled each scan and the delivery window the courier published. No account is needed.
What is the Skroutz Last Mile tracking number format?
A Skroutz Last Mile voucher is thirteen capital letters and digits with no prefix and no check digit, for example ABC1234567890. Copy it exactly, without spaces. The same shape is used by postal item numbers and several other carriers, so confirm the sender shipped with Skroutz Last Mile.
How long does Skroutz Last Mile take to deliver?
Orders collected from a shop in Athens or Thessaloniki are normally delivered the next working day. One to three working days is usual elsewhere in Greece and in Cyprus. The tracker publishes a planned delivery day and, once the round starts, a delivery window, both of which Track91 shows.
What does the shipment is at SLM HUB mean?
It means the parcel has arrived at one of Skroutz Last Mile's own sorting hubs, named after the town it sits in, and is waiting to be sorted onto the next leg. A hub named after another courier means that courier carried the parcel to Skroutz Last Mile and handed it over there.
What does delivery to Skroutz Point mean?
The parcel has been placed in a Skroutz Point locker or collection point instead of being handed over at the door. You collect it there with the code the shop sent you, and a delivered scan follows once you do. Lockers hold a parcel for a few days before it is returned.
Why is my Skroutz Last Mile tracking not updating?
The history only changes when a hub or a courier files a new scan. A voucher issued when the order was placed shows nothing until the shop hands the parcel over, which can take a day or two. Compare the last scan time against the dispatch date before contacting the shop.
My Skroutz Last Mile parcel seems stuck or delayed. What should I do?
Check whether the latest scan is a hub arrival or a scheduled delivery day; a parcel waiting for the next round is normal. If no new scan appears for more than two working days, or a delivery was planned and did not happen, raise it with the shop you ordered from, which books the shipment.
Can I track a Skroutz Last Mile parcel without a voucher number?
No. Skroutz Last Mile answers lookups by voucher only, so there is nothing to search without it. Open your Skroutz order page or the shipping email, which both print the voucher. The Skroutz order code is not a voucher and the tracking service does not recognise it.
Is Track91 affiliated with Skroutz Last Mile?
No. Track91 is an independent parcel tracker with no affiliation to Skroutz Last Mile or Skroutz. We read the same public tracking service the carrier's own page reads and show its scans unchanged, in both Greek and English. Claims, refunds and redeliveries stay with the carrier and the shop.