BEX writes its scans in Serbian, and Track91 keeps the carrier's own wording. These are the ones
you are most likely to meet.
- Evidentirano
-
The shipment has been entered into BEX's system by the sender. Nothing has physically
moved yet, and a web shop often creates the number well before handing the parcel over.
- Preuzeto
-
A courier has collected the parcel from the sender. The scans that follow carry the same
status word with a different scan code, which is what distinguishes a line haul from an
arrival at a delivery centre or a delivery round.
- Pošiljka u centru dostave
-
The parcel is lying at the delivery centre that serves your address — the last stop before
a courier takes it out.
- Kod kurira na dostavi
-
Out for delivery: a courier has the parcel on today's round and will attempt your address.
- Neuspela dostava
-
The round ended without a hand-over. BEX gives no reason with this scan. It is usually
followed by the courier carrying the parcel back to the delivery centre, and then by
another round or a Paket Šop.
- Pošiljka u Paket Šopu
-
The parcel is waiting for you at a Paket Šop counter. Bring an identity document, and the
cash if the shipment is cash on delivery.
- Stiglo na carinu / U procesu carinjenja / Ocarinjeno
-
A parcel from abroad has reached customs, is being cleared, and has been cleared. Predato
Bex-u sa carine is customs handing it back to BEX, after which ordinary Serbian delivery
scans resume.
- Evidentirano - na proveri podataka
-
Held while a BEX operator checks the address or the recipient's details. The sender can
usually resolve it quickly by confirming the delivery details.
- Dostavljena pošiljka
-
Delivered. Where an earlier scan put the parcel in a Paket Šop, Track91 records the
hand-over as a counter collection rather than a delivery to your door.
- Vratiti pošiljaocu / Vraćena pošiljka
-
The parcel has been marked for return and is on its way back to the sender, and then that
the sender has it again. Take a refund or a second attempt up with the web shop.
- Otkup za isplatu / Otkup isplaćen
-
The cash on delivery owed to, and then paid to, the sender. Both come after the hand-over
and move nothing, so they appear in the timeline without becoming the shipment's status.
- Reklamacija - Izgubljena pošiljka
-
BEX has opened a claim because the parcel cannot be found. The sender holds the shipping
contract and is the one who can pursue it.