FreightCenter Support
Frequently Asked Questions
Answers to the most common queries about
FreightCenter tracking, delays, and deliveries.
How do I track my FreightCenter shipment?
Enter your 6 to 10 digit FreightCenter Shipment ID into the Track91 search field above and select Track. You will instantly view the complete transit history, linehaul carrier updates, terminal scans, and estimated delivery dates.
What does a FreightCenter Shipment ID look like?
A FreightCenter Shipment ID is typically a numeric code consisting of 6 to 10 digits, such as 12345678. It is generated when your freight booking is confirmed and printed on your official Bill of Lading (BOL).
Where can I find my FreightCenter Shipment ID?
Your Shipment ID is sent in your booking confirmation email and appears in the top-right corner of your FreightCenter Bill of Lading. You can also locate it in your FreightCenter customer account under active bookings.
How long does FreightCenter freight shipping take?
Standard regional LTL freight is typically delivered within 1 to 3 business days, while long-haul or cross-country shipments across the United States take between 3 and 6 business days depending on distance and terminal sorting.
Why is my FreightCenter tracking not updating?
Freight shipments update when trailers arrive at or depart regional cross-dock terminals and breakbulk facilities. Long linehaul segments between major cities may show no new scans for 24 to 48 hours while the truck is in transit.
What does Arrived at Breakbulk Terminal mean on FreightCenter?
A breakbulk terminal is an intermediate regional sorting hub where freight from multiple trailers is unloaded, consolidated by destination region, and reloaded onto new linehaul trucks heading toward local delivery terminals.
What should I do if my FreightCenter freight is delayed?
If your shipment has exceeded its estimated transit window or shows an exception notice, verify your delivery address on the Bill of Lading and contact FreightCenter customer support with your Shipment ID for dedicated broker assistance.
Is Track91 affiliated with FreightCenter?
No. Track91 is an independent parcel and freight tracking utility designed to provide shippers and consignees with universal shipment tracking. FreightCenter is a registered trademark of FreightCenter Inc.