BiteShip Support
Frequently Asked Questions
Answers to the most common queries about
BiteShip tracking, delays, and deliveries.
How do I track a BiteShip waybill?
Enter the complete shipping waybill and the courier code used for the shipment. BiteShip provides access to tracking from shipping partners, so the courier selection matters. Track91 displays the available handling updates for that specific combination without requiring you to log in.
What courier code should I enter for BiteShip tracking?
Use the code for the courier named on your BiteShip shipment or booking document. The supported verified SiCepat flow uses sicepat. Do not choose a courier just because its name is familiar; a correct waybill with the wrong courier selection may return no shipment.
What does a BiteShip tracking number look like?
BiteShip tracks partner waybills, so the format depends on the courier that accepted the booking. Copy the full number, including leading zeroes and any letters. A generic numeric example is 123456789012. A marketplace order number is not necessarily the shipping waybill.
How long does delivery through BiteShip take?
Delivery time depends on the selected partner courier, service and destination. Check the booking estimate or contact the sender for the service purchased. A tracking update is a handling record and does not create a new delivery guarantee or replace the original booking conditions.
Why does BiteShip say my waybill was not found?
Check both the waybill and the selected courier code. BiteShip may report that a number is not activated or has expired. Ask the sender to confirm the shipping reference and compare the official tracking page before assuming that the parcel has been lost.
What does a BiteShip delivered update mean?
It is the partner courier’s published completion status for the shipment. Read any delivery remarks and verify the handover if the package is missing. Contact the sender or the carrying courier to investigate a disputed delivery; Track91 cannot amend the delivery record.
Can I track BiteShip without a waybill number?
Track91 requires a shipment waybill and its courier selection. A name, telephone number or store order reference is not sufficient for this lookup. Look in the shipping confirmation or ask the sender to provide the partner courier’s tracking details.
Is Track91 affiliated with BiteShip?
No. Track91 is an independent tracking service and is not affiliated with BiteShip or its shipping partners. Contact the sender, BiteShip support or the carrying courier for booking changes, delivery instructions and shipment investigations. Track91 displays available tracking information only.