GoKwik Kwik Ship Support
Frequently Asked Questions
Answers to the most common queries about
GoKwik Kwik Ship tracking, delays, and deliveries.
How do I track my GoKwik Kwik Ship order?
Enter your AWB number in the search box above. Kwik Ship hands each shipment to a partner carrier, and Track91 detects which one is carrying your parcel from the number format, so you do not need to know the carrier or log in anywhere.
What is GoKwik Kwik Ship?
Kwik Ship is GoKwik's shipping product for direct-to-consumer brands. Rather than running its own delivery fleet, it aggregates several courier partners and assigns each order to whichever one offers the best coverage and cost for the destination pin code.
Which courier is actually delivering my Kwik Ship order?
It depends on the carrier assigned at the time of shipping — Delhivery is a common partner. Track91 identifies the carrier from the AWB format and shows it alongside the timeline, with a link to track the same parcel directly on that courier.
What does a Kwik Ship tracking number look like?
The AWB reflects the partner carrier or GoKwik format (e.g. GOKC8663098505, GS1422760635, 7D133022356, FFF810762CZ). Most numeric ones are 12 to 14 digits, for example 1491810659843, and are sometimes printed with an AWB prefix on the shipping label.
Where can I find my Kwik Ship AWB number?
Check the shipping confirmation email or SMS sent by the brand you ordered from. The AWB also appears on the order page of the store's website and on the shipping label pasted on the parcel.
Why is my Kwik Ship tracking not updating?
Tracking can take up to 24 hours to start updating after an order is shipped, because the scan history comes from the partner carrier rather than from Kwik Ship. If nothing has moved for several days, contact the brand you ordered from with your AWB number.
How long does a Kwik Ship delivery take?
Most shipments arrive within 2 to 6 days. Metro-to-metro lanes are usually quicker, while Tier 2 and Tier 3 destinations take longer. The estimate depends on the partner carrier assigned to your order and the destination pin code.
Can I track a Kwik Ship order without an AWB number?
No. Track91 needs the AWB number to fetch a live status. If you do not have it, check the shipping confirmation email or SMS from the store you ordered from, or open your order page on their website.
What should I do if my Kwik Ship package is stuck or delayed?
Check the most recent scan on the timeline first, as carrier updates can lag by a day. If the parcel has not moved for several days, contact the brand you ordered from with your AWB number — they raise the query with the partner carrier on your behalf.
Is Track91 affiliated with GoKwik Kwik Ship?
No. Track91 is an independent tracking tool that fetches live status for Kwik Ship shipments from the partner carriers that move them. For returns, refunds, or order changes, contact the brand you ordered from or GoKwik support.