Express Parcel
Fast, reliable doorstep pickups and deliveries. Highly utilized by e-commerce giants for Cash-on-Delivery (COD) and prepaid orders across India.
Dedicated provider page
Enter your Delhivery tracking number to view shipment status, transit checkpoints, and delivery progress.
Delhivery tracking
Get live status and transit history.
Delhivery is revolutionizing commerce in India by offering reliable, fast, and scalable logistics solutions. Reaching over 18,800+ pin codes and serving 99.5% of the country, Delhivery handles millions of express parcels, heavy freight, and B2B shipments every single day.
Delhivery offers an integrated suite of services designed for D2C brands, enterprises, and individual shippers.
Fast, reliable doorstep pickups and deliveries. Highly utilized by e-commerce giants for Cash-on-Delivery (COD) and prepaid orders across India.
Partial Truckload (PTL) services designed for B2B enterprises needing to transport heavy cargo without booking an entire truck.
End-to-end multi-channel fulfillment operations, automated warehousing, and intelligent inventory management for scaling businesses.
Global shipping logistics connecting Indian businesses to international markets via air and ocean freight, complete with customs clearance.
How to identify and use your Air Waybill (AWB) or LRN for tracking.
Delhivery tracking numbers are generally purely numeric and do not contain alphabetic characters or special symbols. Depending on the service utilized, your tracking ID will look like this:
If you have lost your AWB number, Delhivery offers a feature on their official app and portal allowing users to log in with their registered mobile number. Once verified via OTP, you can view all active inbound and outbound shipments linked to your phone number.
Note: Track91 requires your exact AWB tracking number to fetch live results via our API integration. We do not support OTP-based mobile tracking for privacy reasons.
Delhivery's advanced AI-driven routing dynamically optimizes paths across 150+ processing centers. Below are the estimated delivery SLAs.
If you're confused by Delhivery's internal tracking terminology, refer to this quick dictionary.
Delhivery Support
Get answers to the most common queries regarding Delhivery shipments, delays, and tracking.
Simply enter your 12 to 15 digit AWB (Air Waybill) number in the Track91 search box above. Our direct API integration fetches the live status, transit history, and estimated delivery date instantly.
If you are unavailable, Delhivery typically makes up to 3 delivery attempts on consecutive working days. You will receive an SMS with a link to reschedule your delivery via their portal.
"Manifested" or "Data Received" means the seller has created the shipping label and booked the shipment, but the physical package hasn't been handed over to Delhivery yet.
Track91 requires an AWB number. However, you can download the official Delhivery app or visit their website to log in using your registered mobile number and OTP.
You can raise a support ticket directly via the Delhivery website's Help/Support section using your tracking number. They also provide support via their official app.
Standard Delhivery shipments are generally delivered from Monday to Saturday. However, for certain premium e-commerce partners in major metro cities, Sunday deliveries may occur.
No, standard delivery hours are typically between 9:00 AM and 8:00 PM. Deliveries are generally not attempted late at night for security reasons.
You will receive an SMS from Delhivery on the day of delivery with a link to track the agent. That link also contains an option to reschedule delivery for a later date.
Yes, if the tracking shows it has reached the destination facility, you can sometimes request self-pickup by contacting customer care or the local hub directly.
Express parcels generally handle weights up to 10 kg securely. Anything heavier is typically routed through Delhivery's Partial Truckload (PTL) or freight networks.
Yes, once the status is "Out for Delivery", Delhivery sends an SMS with a live-tracking link. You can view the agent's real-time location and expected ETA.
This status is updated when the delivery agent attempted to deliver the package, but no one was at the address to receive it, or the registered phone number was unreachable.
Most delivery executives will call you on your registered mobile number when they are nearby or if they are having trouble locating your specific address.
Returns must be initiated through the merchant or e-commerce platform where you bought the item. Delhivery will then be assigned to perform a reverse pickup from your address.
Yes! For COD (Cash on Delivery) orders, Delhivery agents carry QR codes. You can pay digitally via PhonePe, Google Pay, or any other UPI app upon delivery.
RTO means Return to Origin. If a package is rejected by the customer or delivery fails 3 times, it is safely transported back to the seller's warehouse.
If your parcel arrives damaged, do not accept the delivery. If already accepted, take photos immediately and contact the merchant or Delhivery support within 24 hours.
Delhivery pauses standard operations on major national holidays (e.g., Independence Day, Diwali). Express delivery SLAs are automatically adjusted to account for these days.
Surface shipments travel entirely by road or train rather than air. This is slower (3-7 days) but highly economical for bulky items or goods restricted from air travel.