Registered letters and A Mail Plus
Track eligible letter products from processing to their final scan. Registered items may require collection or a signature; a signature requirement does not mean a signature is publicly available.
Track91
Track Swiss Post Shipments
Swiss Post Tracking
Enter your Swiss Post tracking number for live shipment status, real-time updates and delivery progress.
Swiss Post tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your Swiss Post Shipment
Three quick steps - free, no login required.
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1
Find your consignment number
Check the SMS, email, or order page from your seller or courier. Swiss Post formats accepted here include 18 digits, e.g. 99.00.123456.12345678, or 2 letters + 9 digits + 2 letters, e.g. RR123456789CH.
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2
Enter it above
Type or paste the consignment number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Letters and parcels · Switzerland Swiss Post's official website provides parcel and postal recipient services alongside its wider products. Use the original consignment reference and the recipient instructions for the particular item. A parcel waiting at a branch or collection point follows a collection workflow, while an import item may first require customs or fee handling. Swiss Post official guidance.
Swiss Post consignment tracking
Follow registered letters and tracked parcels through Swiss Post's network. See the available processing scans, postal units and delivery updates in one chronological history.
Swiss Post services
PostPac and international parcels
Swiss Post offers PostPac Priority and Economy for domestic parcels, alongside international services. Overseas tracking coverage depends on the product and the destination postal operator.
Find your consignment number
Domestic numbers
Enter all 18 digits. Printed separators are accepted, for example 99.00.123456.12345678. Find this number on the posting receipt or shipping notification.
International postal numbers
These commonly use two letters, nine digits and two final letters, such as RR123456789CH. Copy the entire code, including both letter groups.
Expected delivery times
PostPac Priority normally arrives the next working day, subject to posting deadlines and service conditions. International delivery times vary with the destination and customs. An estimate is separate from a completed delivery scan.
Check official PostPac Priority conditionsUnderstanding Swiss Post updates
- Sorted for delivery
- The consignment has been sorted at a processing facility. Check subsequent scans for its onward movement.
- Arrival at the collection/delivery point
- The item has reached the displayed postal unit. This does not by itself confirm handover to the recipient.
- Registered for collection
- Check the collection notification and deadline. A later scan may record its arrival at the collection counter.
- Delivered over counter
- Swiss Post recorded the consignment being handed over at a postal unit.
Track91 is independent of Swiss Post. Delivery management and account services are available through Swiss Post's official tracking service.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of Swiss Post. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
Guide reviewed: .
Swiss Post Support
Frequently Asked Questions
Help with Swiss Post tracking, delays and deliveries. Select a question to read the answer.
How do I track a Swiss Post consignment?
Enter the consignment number from your receipt or dispatch notification above. Track91 displays the available Swiss Post scans, locations and delivery status. You can paste a domestic number with its printed dots or enter the digits together. No login is needed.
What does a Swiss Post tracking number look like?
Domestic consignment numbers supported here contain 18 digits, often printed in groups such as 99.00.123456.12345678. International postal numbers commonly contain two letters, nine digits and two final letters, such as RR123456789CH. Use the carrier number rather than a shop order reference.
How long does Swiss Post delivery take?
PostPac Priority normally arrives on the next working day for domestic parcels, subject to posting deadlines and service conditions. Other products have different transit times. International delivery depends on the destination, partner postal operator and any customs processing required.
Why is Swiss Post tracking not updating?
Tracking changes when Swiss Post or a delivery partner publishes a new scan. A consignment may travel between facilities without an immediate update. Check the most recent timestamp and allow time for processing, especially after posting or during an international handover.
What does registered for collection mean?
This update indicates that the consignment has been registered for collection. Check your collection notification and the published collection deadline before visiting the postal unit. Later scans can show its arrival at the collection point or confirm that it was handed over.
What does delivered over counter mean?
Swiss Post has recorded a handover over the counter at a postal unit. This is a completed delivery scan. It differs from an arrival at a collection point, which only records the consignment reaching that location before collection.
Can I track Swiss Post without a consignment number?
You need the consignment number for a lookup on Track91. Check your postal receipt, shipping email or seller order page, or ask the sender to provide it. The public tracker cannot search for a shipment using only a name or address.
What should I do if my Swiss Post parcel is delayed?
Review the latest scan and compare the elapsed time with the service selected by the sender. Contact Swiss Post or the sender if the expected delivery window has passed. Keep the consignment number and posting details available for their investigation.
Is Track91 affiliated with Swiss Post?
No. Track91 is an independent tracking service that presents available carrier information. Swiss Post remains responsible for transport, collection arrangements, delivery changes and claims. For those requests, contact Swiss Post directly or ask the sender for assistance.