ShipClues Tracking
Enter your ShipClues tracking number for live shipment status, real-time updates and delivery progress.
ShipClues tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your ShipClues Shipment
Three quick steps - free, no login required.
-
1
Find your AWB number
Check the SMS, email, or order page from your seller or courier. ShipClues formats accepted here include Track91 accepts D + 14 digits, SHOP + 8-14 digits, or 10-16 digits.
-
2
Enter it above
Type or paste the AWB number into the search box at the top of this page and hit track.
-
3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
ShipClues Tracking
ShipClues is an Indian shipping aggregator built for online sellers and small businesses. It carries nothing itself: every booking is placed with a courier partner - Ekart, Delhivery and others - while ShipClues issues one AWB number, one dashboard and one tracking page that follow the parcel whichever network ends up moving it. ShipClues describes a seller workflow of account registration, KYC, selecting a courier partner, printing labels and handing parcels to that partner. Its tracker and SMS/email notifications follow that booking. Label generation and the physical courier handover are separate steps, so a booked shipment should be checked for a collection scan before treating it as in transit. ShipClues official guidance.
What ShipClues Does
Courier Allocation
Each order is booked with the partner whose rates and serviceability suit the destination pin code, rather than being tied to a single network.
Unified Tracking
One ShipClues AWB follows the parcel whichever partner carries it, with that courier's own scans folded into a single timeline.
Discounted Rates
Aggregated volume buys courier rates a small seller could not negotiate alone, priced by weight slab and service.
Scheduled Pickups
Pickups are booked with the partner at the point the label is generated, so the parcel is collected from the seller's own address.
COD Remittance
Cash-on-delivery collections are gathered across partner networks and remitted back to the seller on a fixed cycle.
Returns & RTO
Undelivered parcels are returned to the seller through the same partner, tracked on the same AWB as the forward journey.
ShipClues AWB Number Format
ShipClues issues an AWB of its own rather than passing the partner courier's waybill through, so the same number keeps working no matter which network handles the parcel.
- D - every ShipClues AWB opens with this letter.
- 14 digits - the shipment serial, e.g. 12345678901234.
That makes the AWB 15 characters in total. Case does not matter when you paste it - Track91 normalises it before searching.
Expected Delivery Times
| Route | Typical transit |
|---|---|
| Within the same city | Confirm booked estimate |
| Metro to metro | Confirm booked estimate |
| Tier 2 and Tier 3 destinations | Confirm booked estimate |
| Remote and ODA pin codes | Confirm remote-area serviceability |
ShipClues publishes an expected delivery date (EDD) on most shipments, shown above the timeline when available. The actual transit time is set by the partner courier handling the parcel.
Tracking Status Glossary
Manifested
The order has been created and the AWB issued, but the parcel has not been collected yet.
Pickup Scheduled
A collection has been booked with the partner courier from the seller's address.
OFP
Out for pickup - the courier's vehicle is on its way to collect the parcel from the seller.
Picked Up
The partner courier has taken custody and the parcel has entered its network.
In Transit
The parcel is moving between the partner's hubs. Each scan names the facility it reached.
Unknown
ShipClues received a scan from the partner it has no matching status for. An unclassified scan cannot establish whether movement is normal. Read its raw remark, location and timestamp and ask the seller if action is needed.
Out for Delivery
The parcel is on the delivery agent's round for a delivery attempt; same-day handover is not guaranteed.
RTO
Return to origin - after failed attempts or a refusal, the parcel travels back to the seller under the same AWB.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of ShipClues. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
Guide reviewed: .
ShipClues Support
Frequently Asked Questions
Help with ShipClues tracking, delays and deliveries. Select a question to read the answer.
How do I track my ShipClues shipment?
Enter your ShipClues AWB number in the search box above. ShipClues assigns each order to a courier partner such as Ekart or Delhivery, and Track91 shows the available scan history along with the name of the partner actually carrying your parcel.
What is ShipClues?
ShipClues is an Indian shipping aggregator for online sellers and small businesses. Instead of running its own delivery fleet, it books shipments across several courier partners and gives sellers one dashboard, one AWB number and one tracking page covering all of them.
What does a ShipClues AWB number look like?
It is a 15-character code beginning with the letter D followed by 14 digits, for example D12345678901234. You will find it in the shipping confirmation sent by the seller, and on the label pasted on the parcel.
Which courier is actually delivering my ShipClues order?
ShipClues names the partner and the service level on the tracking page, for example Ekart Prime 1kg. Track91 reads that, shows the carrier beside the timeline, and links through to that courier where we support it directly.
What does the status "ofp" mean on ShipClues tracking?
It stands for out for pickup - the courier partner is on the way to collect the parcel from the seller. It is followed by a picked up scan once the parcel is actually in the courier network, usually the same day.
Why does my ShipClues tracking show a status of unknown?
ShipClues writes unknown when the partner courier sends a scan it has no matching status for. The parcel is still moving normally and the location on that scan is accurate; the next update usually carries a proper status again.
Why is my ShipClues tracking not updating?
Scan history comes from the partner courier rather than from ShipClues, so updates can lag by several hours, and long overnight line-haul legs naturally show no movement. If your ShipClues shipment is overdue or the latest event asks for action, contact the sender or carrier with the reference and last recorded event.
How long does a ShipClues delivery take?
ShipClues describes a seller workflow of account registration, KYC, selecting a courier partner, printing labels and handing parcels to that partner. Check the estimate for the product and destination on your booking or sender confirmation. Collection, the selected transport route and any required release or recipient action can change timing. Ask the sender or official support about an overdue booking; the product name is not a guarantee of a particular arrival time.
Can I track a ShipClues order without an AWB number?
No. Track91 needs the AWB number to fetch a available status. If you do not have it, check the shipping confirmation message from the seller you ordered from, or ask them for the tracking number from their ShipClues dashboard.
Is Track91 affiliated with ShipClues?
No. Track91 is an independent tracking tool that fetches available status for ShipClues shipments from the partner couriers that move them. For returns, refunds or order changes, contact the seller you ordered from or ShipClues support.