Enter your Balíkovna tracking number for live shipment status, real-time updates and delivery progress.
Balíkovna tracking
Get live shipment status and real-time tracking updates.
Three quick steps - free, no login required.
Check the SMS, email, or order page from your seller or courier. Balíkovna formats accepted here include 13 characters, e.g. NB1234567890U, BA123456789CZ.
Type or paste the parcel tracking number into the search box at the top of this page and hit track.
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Balíkovna is the specialized parcel shipping and collection service of Česká pošta (Czech Post), operating thousands of automated Balíkovna-BOX lockers, post office express counters, and partner pickup shops across the Czech Republic. Track domestic consignments, locker deliveries, and return shipments in real time with accurate milestone scans, collection notices when supplied; use the official message for the deadline and location.
Balikovna currently gives seven calendar days for post-office or partner-point collection and two working days for self-service boxes; these periods cannot be extended. For a COD parcel in a box, payment must be made online before the compartment can open. A full or unavailable chosen point can cause transfer to a substitute location, which is identified in the official SMS, email or tracking notice. Sources: Balikovna official recipient FAQ.
Convenient pickup lockers, retail partner points, branch counters, and doorstep parcel courier services.
24/7 self-service parcel collection and dispatch terminals located nationwide, including partner networks like AlzaBox. Collect packages simply by entering the retrieval PIN code on the keypad or screen without standing in lines.
Convenient parcel collection counters situated in thousands of neighborhood shops, newsagents, and SAZKA terminals, featuring extended opening hours, quick PIN verification, and integrated cash-on-delivery payments.
Designated Balíkovna counters at Czech Post (Česká pošta) branches with priority ticket calling. Pick up packages within minutes by providing the recipient name and retrieval PIN without presenting personal ID.
Direct doorstep courier delivery to residential and corporate addresses across the Czech Republic with SMS time windows, driver contact options, and redirect capabilities if the recipient is unavailable.
Standard formats and identifiers used by Balíkovna and Česká pošta.
Domestic parcels typically begin with prefix letters (such as NB, BA, or DR), followed by 10 digits and ending with a letter suffix (such as U).
International and standard postal consignments feature two leading letter codes, 9 digits, and end with the Czech Republic country code CZ.
Standard transit intervals across regional processing hubs in the Czech Republic.
Check the booked service
Parcels posted before the cut-off time are routinely deposited at the destination locker or partner pickup location the very next working day.
Check the booked service
Check the booked estimate for doorstep delivery. If the recipient is not reached, the parcel is securely transferred to a nearby Balíkovna pickup point.
Processed upon collection
COD shipments can be paid online prior to pickup or directly at supported lockers and partner shops using debit/credit cards or cash.
Check the return booking
Parcels not collected within the storage window (two working days in boxes, seven calendar days in branches or partner points) are routed back to the sender's origin address.
What each checkpoint scan means on your parcel timeline.
The package has been deposited into a Balíkovna-BOX or accepted at a postal counter, entering the logistics transport network.
The parcel is in transit between regional sorting and distribution centres (e.g. SPU Praha, SPU Brno, or SPU Pardubice).
The package is safely loaded into the locker or held at the pickup point counter. The recipient has received their pickup PIN code via SMS and email.
The package has been successfully collected from the locker or counter using the verification PIN, completing delivery.
The package was not retrieved before storage expiry or was refused, and has been dispatched on return transit back to the sender.
The return shipment has arrived back at the sender's address or original branch and has been handed back to the sender.
Written by the Track91 team and checked against Balíkovna's official information. Last reviewed . Track91 is independent of Balíkovna. Report a correction.
For delivery issues, keep your tracking number handy and contact Balíkovna directly. For order-related questions, contact the seller or marketplace you purchased from first.
Balíkovna Support
Help with Balíkovna tracking, delays and deliveries. Select a question to read the answer.
Balikovna requires COD payment online before a box compartment can open. Use its official tracking, app or notification payment link and then the pickup code. If the machine itself is faulty, use the support number shown on the box or call +420 218 218 218.
A Balíkovna tracking number consists of 13 alphanumeric characters. Standard domestic parcel codes typically begin with two letters such as NB, BA, or DR, followed by 10 digits and an ending letter (for example, NB1234567890U). International or UPU postal items follow the format of two letters, nine digits, and two letters (such as BA123456789CZ).
Delivery depends on the booked service and handover. Check the official shipment estimate and notices for your parcel. Once dispatched by the merchant, packages move through regional automated sorting hubs like Depo Praha or Depo Pardubice before arriving at your selected Balíkovna-BOX, AlzaBox, or partner pickup counter.
A tracking number is a 13-character identifier used to monitor your parcel along its journey. A pickup code (kód pro vyzvednutí) is a separate collection code sent to the recipient via SMS or email once the parcel is deposited at the pickup point or box, allowing contact-free parcel collection.
Balíkovna parcels are stored at pickup points or post office branches for a set holding period, seven calendar days at post offices or partner points, and two working days in boxes. If unclaimed before the storedTo deadline, the parcel is flagged as returned to sender (VRÁCENÝ ODESÍLATELI) and routed back to the merchant.