DPD China Support
Frequently Asked Questions
Answers to the most common queries about
DPD China tracking, delays, and deliveries.
How do I track my DPD China shipment?
Enter your DPD China HAWB or parcel tracking number in the search bar above and click Track. Track91 connects to the DPD China network to display the complete shipment timeline, transit checkpoints, customs progress, and partner carrier handovers in real time.
What does a DPD China tracking number look like?
DPD China tracking numbers are typically 10 to 15 digit numeric codes, such as 12345678901234 or 12345678901. Cross-border and postal shipments may also use UPU standard formats like LX123456789TW or courier partner codes starting with 1Z.
How long does DPD China take to deliver internationally?
Cross-border deliveries from China and Taiwan to destinations in Europe, North America, and Australia typically take 3 to 8 working days, depending on the selected shipping tier, destination country customs clearance speed, and final-mile carrier scheduling.
Why has my DPD China tracking not updated for a few days?
Tracking updates may pause while shipments are undergoing export customs processing, international air line-haul transit, or transfer between regional freight hubs. Status updates will resume as soon as the parcel lands and scans at the destination sortation facility.
What does "Shipment to coloader" mean on DPD China?
This status indicates that DPD China has transferred your parcel to an international delivery partner or local postal carrier (such as USPS, DPD UK, or Chunghwa Post) for final-mile customs handling and delivery to your address.
What should I do if my DPD China package is delayed?
If your package is held in customs or experiencing transit delays for more than a few days, check the latest event remarks on your timeline. You can contact the seller or platform merchant from whom you placed your order to initiate an inquiry with DPD China customer operations.
Can I track a DPD China parcel without a tracking number?
No. A valid HAWB number or parcel reference is required to look up tracking details. If you have not received a tracking code, check your merchant order confirmation email, dispatch invoice, or contact the merchant directly.
Is Track91 affiliated with DPD China?
No. Track91 is an independent parcel tracking platform and is not affiliated with DPD China, DPDgroup, or Geopost. We provide universal shipment tracking tools by querying public carrier data. For formal inquiries and claims, visit tracking.dpd.cn.