Door-to-door parcel delivery
Parcels are collected from the sender's address or dropped off, then moved through sorting facilities to the delivering round, which is the sequence the scans follow.
Track91
Track Sendle Shipments
Sendle Tracking
Enter your Sendle tracking number for live shipment status, real-time updates and delivery progress.
Sendle tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your Sendle Shipment
Three quick steps - free, no login required.
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1
Find your tracking number
Check the SMS, email, or order page from your seller or courier. Sendle formats accepted here include QSS and 9 digits, e.g. QSS123456789, or an order number of QS and 6 digits, e.g. QS123456.
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2
Enter it above
Type or paste the tracking number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Australian parcel delivery for small business
Sendle Tracking
Sendle is an Australian parcel service built around small businesses and online sellers, who book a door-to-door delivery without an account minimum or a depot visit. The brand is operated in Australia by the Australian arm of Quantium Solutions, which is why the parcel numbers it issues carry a QSS prefix rather than the references the original Sendle printed.
Track91 reads the shipment Sendle publishes for your number and lays the scans out newest first, with the status the tracker gives the parcel above them. Both the parcel number from the label and the order number from the booking email resolve to the same parcel. Sendle official tracking.
Sendle Services
What a parcel was booked on shapes the journey the timeline shows. Service availability, cut-off times and pricing should be confirmed with Sendle or with the sender.
Bookings for online sellers
Orders are placed per parcel, which is why every shipment carries both an order number from the booking email and a parcel number printed under the label's barcode.
Australian coverage
The brand is run in Australia only. Metropolitan lanes between the capital cities move fastest, and regional and remote addresses add days to the journey.
Returns to the sender
A parcel that cannot be delivered travels back to the address it was booked from, and the tracker reports that leg as its own status rather than as a delivery.
Sendle tracking number format
Sendle answers on two numbers, and they come from two different places. Either one returns the same parcel.
Parcel number
QSS123456789
QSS followed by nine digits, twelve characters in all, printed under the barcode on the shipping label. Keep the leading zeros: they are part of the number.
Order number
QS123456
QS followed by six digits, from the booking confirmation email. Track91 keeps the number you searched for and records the parcel number it resolves to beside it.
How long a Sendle parcel takes
Within one metropolitan area
Usually one to two business days once the parcel has been collected, with a single sorting step between the pickup and the delivery round.
Between states and to regional areas
Two to six business days, depending on the lane and the service booked. Longer line-haul legs can pass with no scan in between, so a quiet day is not a stalled parcel.
Sendle's tracker publishes no estimated delivery date, no weight and no service name, so the latest scan is the best measure of where a parcel has reached. Its scan times are shown in Sydney time, as Sendle shows them, and Track91 converts them to your own timezone.
Sendle tracking statuses explained
Order received
The booking has reached Sendle. Nothing has been collected yet.
Booked
The label exists and the parcel is waiting to be picked up or dropped off. The scan behind it reads Order Created.
In transit
The parcel is moving. Where Sendle names a round under the scan, the timeline shows the more precise stage: collected, sorted, or out for delivery.
Delivered
The parcel has been handed over. Sendle publishes no proof of delivery or signature through its tracker.
Cancelled
The sender cancelled the order, so no parcel is on its way. Only the sender can rebook it.
Returned
The parcel is travelling back to the address it was booked from, usually after a delivery could not be completed.
Understanding these updates
Track91 provides live shipment status and real-time tracking updates through its carrier integrations. Results may be cached between updates, so check the carrier event timestamps when comparing progress. Track91 is independent of Sendle. For delivery instructions or help with a missing parcel, use the carrier's official support.
- Tracking number or order ID?
- Tracking not updating: checks and next steps
- Delivery attempts, missing deliveries and returns
Official references
Guide reviewed: .
Sendle Support
Frequently Asked Questions
Help with Sendle tracking, delays and deliveries. Select a question to read the answer.
How do I track a Sendle parcel?
Enter the Sendle tracking number printed under your label barcode in the tracking field on Track91, or the order number from your Sendle booking email. The newest scan appears first with the dated history below it. Both numbers resolve to the same parcel, so either one is enough.
What is the Sendle tracking number format?
The parcel number is QSS followed by nine digits, for example QSS123456789, and it is printed under the barcode on the label. The booking email also carries a shorter order number of QS followed by six digits, for example QS123456. Copy every character, keeping the leading zeros.
Can I track a Sendle parcel with my order number?
Yes. The Sendle tracker answers on the QS order number from your booking email as well as the QSS parcel number. Track91 keeps the number you searched for and records the label number it resolved to, so you can see both references for the same parcel in one place.
How long does Sendle take to deliver in Australia?
It depends on the service booked and the distance. Parcels inside one metropolitan area usually move in one to two business days, while interstate and regional addresses take longer. Sendle publishes no estimated delivery date through its tracker, so use the latest scan rather than an estimate.
Why is my Sendle tracking not updating?
Each update needs a new scan filed against the parcel. A label can be created days before the parcel is collected, and a long leg between two sorting facilities can pass with no scan in between. A booked order with no scans yet shows its status without any history.
What does Booked mean on Sendle tracking?
Booked means the order exists and its label has been issued, but the parcel has not been collected yet. Sendle files this as an Order Created scan. The next update normally comes when the parcel is picked up or dropped off and enters the sorting network.
What does In transit mean on Sendle tracking?
In transit means the parcel is moving through the network. Sendle prints a short line under some of these scans naming the round the parcel is on, such as a collection or a delivery run, and Track91 reads that line to show the more precise stage in the timeline.
My Sendle parcel says Returned or Cancelled. What does that mean?
Cancelled means the sender cancelled the order before it travelled, so no parcel is moving. Returned means the parcel is on its way back to the sender, usually after it could not be delivered. In both cases the sender is the person who can rebook or arrange a refund.
Why does Sendle tracking show no location for my parcel?
Sendle publishes the time and description of each scan but not the place it was filed, and it supplies no weight or service name either. Track91 shows everything the tracker returns, so the timeline carries dates and descriptions without a city for each step.
Who do I contact about a delayed or missing Sendle parcel?
Contact Sendle through its own support channels, or ask the sender to raise the enquiry. Have the parcel number and the last scan time ready. The sender holds the shipping agreement, so a claim for a lost or damaged parcel usually has to be made by them rather than by the recipient.
Is Track91 affiliated with Sendle?
No. Track91 is an independent tracking service and is not affiliated with Sendle. It shows the shipment information Sendle publishes for a parcel number, for convenience. Bookings, redirections, pickup arrangements, quotes and claims have to be handled by Sendle or by the sender.