Enter your Anteraja tracking number to view shipment status, transit checkpoints, and delivery progress.
Anteraja tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. Anteraja numbers are usually 14 digits or TSA followed by 11 digits, optionally separated by a hyphen.
Type or paste the Receipt / AWB number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
Anteraja is an Indonesian parcel delivery provider whose official website offers shipment tracking, shipping-fee information and delivery coverage tools. Its product navigation distinguishes corporate shipping from services for smaller businesses and online sellers. These tools address different questions: tracking follows an existing parcel, while the rate and coverage tools help a sender plan a new booking.
The carrier calls its collection and delivery couriers SATRIA. This term appears in the shipment history when a collection task is assigned or a parcel enters the final delivery stage. The tracking reference links these operations to a particular shipment. A shopping-platform order number can refer to the sale instead, so recipients should use the Anteraja receipt number supplied with the dispatch confirmation.
Copy the full receipt or AWB number from the sender’s shipment confirmation. Track91 supports the verified fourteen-digit numeric format and TSA references followed by eleven digits, with a hyphen between the prefix and digits when supplied. Preserve leading zeros and the prefix. Spaces added when copying can be removed, but a shortened reference should be checked with the sender.
Enter the number above and select Anteraja to read the newest available event and earlier history. Confirm that the reference belongs to the current dispatch when a purchase has several parcels or replacement orders. If the carrier cannot find the shipment, ask whether collection has happened and whether the sender supplied the transport receipt rather than only the retailer’s order identifier.
Corporate shipping serves businesses arranging parcel delivery through Anteraja. The official website also provides tools for UMKM, Indonesia’s micro, small and medium enterprises. The practical service and collection arrangement are chosen when the sender creates the shipment. A recipient viewing an existing parcel should refer to that booking when discussing the delivery window.
The carrier’s rate and coverage tools help check shipping information before dispatch. A quoted fee or a listed destination is separate from a tracking checkpoint. For a live shipment, compare the booked service with the actual collection, hub and delivery events. Service availability, charges and any special arrangements should be confirmed through the official booking channel.
Use the official business-shipping tools to establish the collection arrangement and booked service. For a dispatched parcel, the AWB connects that booking to its handling history.
Check fees and coverage when planning a shipment. These tools help the sender book delivery, while tracking describes events published after the parcel reference has been created.
A collection-task message can appear before the parcel has been physically collected. A later pickup event confirms that the parcel has entered the carrier’s handling process. Arrival and processing descriptions name hubs, while transit messages indicate movement between operations. Several checkpoints may appear in one day as the parcel passes through a sorting or transport stage.
A message saying SATRIA has been assigned and the parcel will be delivered soon identifies the final delivery stage. A successful-delivery message records completion and may describe who received the parcel. Track91 preserves the carrier’s Indonesian descriptions and the recorded event times, interpreting the verified public feed in the Asia/Jakarta timezone. A quiet interval between events does not establish a new delivery date by itself.
For a parcel that has passed the sender’s expected delivery window, prepare the full AWB, the last checkpoint and the original dispatch details before contacting support. The official Anteraja website publishes the call centre number 021-5066-3333 and the customer-service email [email protected]. Its current customer-care guidance also identifies live chat in the Anteraja app and the X account @AnterajaCare .
If a delivered checkpoint appears but the parcel is missing, check the named recipient or delivery details with people at the destination and then ask the sender or customer service to investigate. For collection problems, distinguish task assignment from the actual pickup event. Keep your receipt and relevant communication available; the public tracking history shows operational progress and cannot by itself resolve a claim or change the destination.
For delivery issues, keep your tracking number handy and contact Anteraja directly. For order-related questions, contact the seller or marketplace you purchased from first.
Anteraja Support
Answers to the most common queries about Anteraja tracking, delays, and deliveries.
Enter the complete Anteraja receipt or AWB supplied by the sender, then select Anteraja. Read the newest checkpoint together with the available history to follow collection, hub movement and delivery. Use the carrier’s transport identifier rather than a retailer order number.
Track91 supports the verified fourteen-digit numeric reference and TSA followed by eleven digits. A hyphen may separate TSA from the digits. Keep the prefix and all leading zeros, and ask the sender to confirm the full receipt if copied paperwork contains an incomplete reference.
SATRIA is Anteraja’s name for its collection and delivery couriers. A task-assignment message can appear before pickup, while a later collection checkpoint indicates physical handling. A delivery-assignment message identifies the final delivery stage; check for the subsequent successful-delivery confirmation.
Hub descriptions identify sorting or processing operations recorded for the parcel. Transit descriptions indicate movement between operations. Several events can occur on the same date as the parcel passes through the network. Read their wording and times together to understand progress toward the destination.
The delivery window depends on the service the sender booked, actual collection and destination coverage. Compare the latest carrier checkpoint with the sender’s booking information. A pickup assignment or a hub arrival is evidence of a stage in progress rather than a universal promise of arrival on a particular date.
Confirm the full receipt number with the sender and check whether the parcel has been dispatched under that reference. An order number may belong to the purchase rather than the carrier’s shipment. When a newly created booking has not yet produced handling events, ask the sender about collection.
Review the delivery description and any recipient detail, then check with people at the destination who may have accepted the parcel. If it remains missing, contact the sender or Anteraja customer service with the AWB, delivery checkpoint and relevant dispatch details for an investigation.
The official website publishes call centre 021-5066-3333 and [email protected]. Current official customer-care guidance also identifies live chat in the Anteraja app and @AnterajaCare on X. Include the complete AWB and latest checkpoint so support can identify the shipment and the stage requiring attention.