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Palletways

Palletways Tracking

Enter your Palletways tracking number to view shipment status, transit checkpoints, and delivery progress.

Palletways tracking

Enter your tracking number

Get live status and transit history.

How to Track Your Palletways Shipment

Three quick steps — free, no login required.

  1. 1

    Find your Palletways tracking ID

    Check the SMS, email, or order page from your seller or courier. Palletways numbers are usually 11 digits, e.g. 60012345678.

  2. 2

    Enter it above

    Type or paste the Palletways tracking ID into the search box at the top of this page and hit track.

  3. 3

    Get live status

    See the current status, every transit checkpoint, and delivery progress in one timeline.

Palletways Tracking

Palletways is Europe's largest dedicated pallet delivery network, operating across 24 European countries through more than 450 member depots and over 20 strategic hub locations. Founded in 1994 and part of Imperial Logistics, Palletways specializes in the express distribution of palletized freight with complete track-and-trace visibility.

Core services

Palletways offers flexible domestic and international pallet distribution solutions designed for commercial enterprises, manufacturers, and retailers.

Domestic Pallet Distribution

Premium next-day and economy 48/72-hour delivery options across the UK and domestic European territories, including timed, morning, and tail-lift deliveries.

Pan-European Freight Services

Scheduled linehaul connections across 24 European countries, providing scheduled transit times, customs clearance support, and seamless cross-border freight forwarding.

Palletwaysonline & B2C Services

Convenient online booking, residential curbside delivery with hydraulic tail-lifts, and automated SMS/email delivery notifications for residential recipients.

Electronic Proof of Delivery (ePOD)

Instant digital delivery signatures and photographic proof of delivery available via the Palletways digital portal immediately upon job completion.

Tracking number formats

Palletways consignments are tracked using an 11-digit numeric Palletways tracking ID:

60012345678

  • Find your tracking ID on your booking confirmation email, pallet shipping labels, or dispatch documentation.
  • Each consignment may also have an associated internal consignment number linked to the pallet order.

Delivery timelines

UK & Domestic Networks

Next-business-day delivery is standard across mainland destinations when booked before cut-off. Economy consignments are delivered within 48 to 72 hours.

European Cross-Border

Deliveries across Western and Central Europe typically take between 2 to 5 business days, depending on distance and customs processing.

Status glossary

Collected / In Transit
The pallet has been collected from the consignor and is in transit between member depots and sorting hubs.
At Delivery Depot
The consignment has arrived at the destination member depot responsible for final delivery.
Out for Delivery
The pallet has been loaded onto a local delivery vehicle and is out for delivery today.
Job Complete
The consignment has been successfully delivered and signed for at the destination address.
Discrepancy / Held
The pallet requires clarification, documentation, or address confirmation before delivery can proceed.

Palletways Support

Frequently Asked Questions

Answers to the most common queries about Palletways tracking, delays, and deliveries.

How do I track my Palletways shipment?

Enter your 11-digit Palletways tracking ID into the Track91 search bar and click Track. Track91 queries the Palletways network directly to display your consignment status, due delivery date, pallet count, and weight details.

What does a Palletways tracking ID look like?

A Palletways tracking ID consists of an 11-digit numeric number, such as 60012345678. You can find this reference on your shipping booking confirmation, consignment note, or email dispatch notification.

How long does Palletways take to deliver pallets?

Domestic deliveries across the UK and domestic European networks typically take 24 hours for premium express service and 48 to 72 hours for economy shipping. Cross-border European linehaul freight generally takes 2 to 5 business days.

What does Job Complete mean on Palletways tracking?

The Job Complete status indicates that your pallet consignment has reached its final destination depot, been unloaded, and successfully delivered to the recipient with an electronic proof of delivery signature.

What should I do if my Palletways tracking status is not updating?

Pallet scans are recorded as freight moves through regional sortation hubs and destination depots. If your status has not updated within 24 hours, confirm the 11-digit tracking ID with the sender or contact the local Palletways member depot.

Can I track a Palletways pallet without a tracking ID?

You need an official 11-digit Palletways tracking ID or consignment number to track your shipment. If you do not have this reference, contact the merchant, supplier, or freight forwarder who dispatched the consignment.

What should I do if my Palletways consignment is held or delayed?

If your tracking indicates Discrepancy or Held, it usually means the delivering depot needs address clarification, access confirmation, or specialized unloading equipment like a tail-lift. Contact Palletways customer service or your supplier promptly.

Is Track91 affiliated with Palletways?

No, Track91 is an independent multi-carrier shipment tracking tool. We are not officially affiliated with Palletways Group Limited or Imperial Logistics.