Domestic Express
Door-to-door express movements between Saudi cities, routed through the AJEX hub network. Timeline entries name the hub at each sort, so a parcel can be followed from the origin hub to the delivery city.
Track91
Track AJEX Shipments
AJEX Tracking
Enter your AJEX tracking number for live shipment status, real-time updates and delivery progress.
AJEX tracking
Enter your tracking number
Get live shipment status and real-time tracking updates.
How to Track Your AJEX Shipment
Three quick steps - free, no login required.
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1
Find your waybill number
Check the SMS, email, or order page from your seller or courier. AJEX formats accepted here include AJA + 12 digits, or A + 10 digits, e.g. AJA100000000000 or A1000000000.
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2
Enter it above
Type or paste the waybill number into the search box at the top of this page and hit track.
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3
Get live shipment status
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
AJEX Tracking
AJEX Logistics Services is a Saudi express and e-commerce carrier, founded in 2021 as a joint venture between Ajlan & Bros Holding and SF Express. It runs its own hub and line-haul network across Saudi Arabia — Riyadh, Jeddah, Makkah, Medina, Dammam, Hail, Jizan, Tabuk and Abha among them — and extends into the United Arab Emirates and Bahrain, carrying domestic express, cross-border Gulf freight and last-mile e-commerce deliveries for regional online retailers.
Enter an AJEX waybill number above and Track91 reads the same scan history AJEX publishes on its own shipment-status page: the pickup request, each hub sort and arrival, the courier run, any undelivered attempt with its reason, and the delivery.
AJEX Services
The services whose shipments move through the waybills Track91 reads.
Domestic Road Express
Line-haul road freight for heavier and palletised consignments. Scans on this service record the pallet build, the load for the destination and the arrival, along with any line-haul delay AJEX files as a trip exception.
E-commerce Last Mile
Delivery for regional online retailers and marketplaces, including cash and card collection at the door. Repeat attempts are recorded individually with their reason, which is why an e-commerce waybill often carries a long history.
Cross-border Gulf
Shipments between Saudi Arabia, the United Arab Emirates and Bahrain. Because the network spans two time offsets, Track91 reads each scan on the clock of the city AJEX recorded it in rather than applying one zone to the whole journey.
AJEX Waybill Number Formats
AJEX has issued three waybill shapes. Two can still be looked up; the third cannot.
AJA + 12 digits
AJA100000000000
Fifteen characters: the letters AJA and twelve digits. This is the format on most AJEX labels. Its history numbers each status and spells the hub out in the wording, for example “Shipment arrived at Medina Hub”.
A + 10 digits
A1000000000
Eleven characters: a single A and ten digits, issued by the newer AJEX booking system. Its history uses its own event codes and keeps the detail in a note line, such as “In Transit” with “Load to Destination”.
AJS + 12 digits (retired)
AJS120000000000
An earlier AJEX format. Its own tracker now answers “Invalid Waybill Number Format” for these, so no history can be fetched for them. Ask the sender for the current AJA waybill covering the same consignment.
Where to find it
The waybill number sits above the barcode on the AJEX label and in the dispatch email the merchant sends. Enter it exactly as printed, without spaces; the leading letters are part of the number.
Expected AJEX Delivery Times
Within Saudi Arabia
One to three working days between the major cities. A Jeddah to Riyadh or Riyadh to Dammam line haul is typically an overnight leg, with the delivery round the following morning. Remote governorates add a day or two.
To the UAE and Bahrain
Two to five working days, depending on the crossing and on customs. A shipment held for an appointment or a document shows as “Hold at Terminal” and only moves again once that is settled.
AJEX Tracking Status Glossary
The wording AJEX uses on its own timeline, and what each entry means.
Shipment pickup scheduled / Booking Placed
The shipper has booked the consignment and AJEX has the record, but nothing has been collected yet.
Shipment picked up
An AJEX courier has collected the parcel from the sender. The journey through the hub network starts from here.
Shipment Not Picked
The collection did not happen and the parcel is still with its shipper, often because the shipper asked AJEX to hold it. AJEX tries again on a later round.
Shipment scanned in … Hub / Received at Hub
The parcel was sorted at that AJEX hub. A following “Shipment arrived at” entry records its arrival at the next one.
In Transit / Trip Exception
The parcel is on a line haul between hubs. A trip exception is a delay on that leg; the parcel keeps moving, it just arrives later than planned.
Hold at Terminal
The parcel is parked at the destination facility until something is settled — most often a delivery appointment with the recipient.
Shipment assigned to driver / Out For Delivery
The parcel is on a courier’s round for delivery today. A “DeliverySheet Created” entry just before it is the run being built at the depot.
Undelivered (…)
A delivery attempt that did not complete, with the reason in brackets: no answer at the address, a change of address, or a reschedule for operational reasons. The parcel goes back to the local hub and out again.
Shipment delivered / Delivered
The parcel has been handed over at the delivery address. This is the final entry on a completed AJEX waybill.
Invalid Waybill Number Format
Not a status but AJEX’s own refusal: the number is in a shape its tracker no longer accepts, which is the case for every AJS waybill.
Sources for this guide
Written by the Track91 team from AJEX's published information; some details are still being verified. Track91 is independent of AJEX. Report a correction.
General tracking guides
AJEX Support
Frequently Asked Questions
Help with AJEX tracking, delays and deliveries. Select a question to read the answer.
How do I track my AJEX shipment?
Enter your AJEX waybill number in the search box above. Track91 reads the same scan history AJEX publishes on its own shipment-status page, from the pickup request through each hub scan to the delivery, and no account or login is required.
What does an AJEX waybill number look like?
Most AJEX waybills are the letters AJA followed by twelve digits, fifteen characters in all, for example AJA100000000000. Shipments booked on the newer AJEX system carry a shorter number: a single A followed by ten digits, such as A1000000000.
Why does AJEX say my waybill number format is invalid?
Waybills beginning with AJS were issued by an earlier AJEX system that its tracker no longer accepts, so the lookup answers that the format is invalid rather than returning a history. Ask the sender for the current AJA waybill for the same consignment.
Which countries does AJEX deliver to?
AJEX operates its own domestic network across Saudi Arabia and delivers into the United Arab Emirates and Bahrain. Its scans therefore span two time offsets, and Track91 reads each scan on the clock of the city AJEX recorded it in.
How long does an AJEX delivery take?
Domestic express shipments inside Saudi Arabia usually move in one to three working days between the major cities. Cross-border parcels to the UAE and Bahrain generally take two to five working days, longer when the shipment waits on customs or an appointment.
Where do I find my AJEX waybill number?
The waybill number is printed above the barcode on the AJEX shipping label and appears in the dispatch confirmation the merchant sends you. Online shops that ship through AJEX normally include it in the shipping or out-for-delivery email.
What does "Shipment scanned in Riyadh Hub" mean on AJEX tracking?
It means the parcel was sorted at that AJEX hub and is being routed onward. A following "Shipment arrived at" line records its arrival at the next hub, and "Shipment assigned to driver" means it has gone out with a courier for delivery that day.
What does "Undelivered" mean on my AJEX tracking?
AJEX records a delivery attempt that did not complete, with the reason in brackets: no answer at the address, a change of address, or a reschedule for operational reasons. The parcel returns to the local hub and goes out again on a following round.
Why has my AJEX tracking not updated for several days?
AJEX scans a shipment at hub handovers rather than continuously, so a long line haul or a weekend can pass without a new entry. A "Hold at Terminal" or "Trip Exception" line means the parcel is waiting on an appointment or a delayed vehicle; contact AJEX if nothing changes after three working days.
Can I track an AJEX shipment without the waybill number?
No. AJEX looks a shipment up only by its waybill number, so neither Track91 nor AJEX can find it from a name, phone number or address. Ask the merchant or the sender who booked the shipment to send you the waybill number.
Is Track91 affiliated with AJEX?
No. Track91 is an independent parcel tracking service and has no affiliation with AJEX Logistics Services. We read the tracking information AJEX publishes for a waybill number and present it in one place; for claims, refunds or redelivery you need to contact AJEX directly.