Enter your Pandu Logistics tracking number to view shipment status, transit checkpoints, and delivery progress.
Pandu Logistics tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. Pandu Logistics numbers are usually 9 or 10 digits, or 5 letters followed by 10 digits, e.g. ABCDE0987654321.
Type or paste the AWB or reference number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
Pandu Logistics is the shipping and logistics brand of PT. Pandu Siwi Sentosa, established on 20 August 1992. Based in Indonesia, the company combines courier delivery with warehouse, distribution and other logistics services. Its official website provides shipment tracking and support channels for customers checking an AWB or reference number.
Track91 brings the available shipment updates into a readable timeline. Enter the reference supplied by your sender and review the latest recorded activity alongside earlier scans. A shipping reference identifies a carrier shipment; a shop order confirmation may identify the purchase instead. Ask for the actual shipping number when those references differ.
Pandu lists express and regular courier services, last-mile delivery and same-day delivery among its offerings. The sender chooses the service appropriate to the shipment. Check the receipt or shipping confirmation to understand the delivery arrangement rather than assuming every parcel follows the same timetable.
The company also advertises distribution, warehouse management, returns management and relocation services. A business distribution shipment may have different handling instructions from a single courier parcel. Keep the shipment reference and booking details together when asking Pandu for information about a particular consignment.
Supported numeric references contain nine or ten digits. An AWB can also contain five letters followed by ten digits; ABCDE0987654321 is a generic format example. Preserve the full reference and any leading zeroes when copying it from a shipping label or receipt. Do not substitute an invoice number unless your sender confirms that it is the carrier reference.
If an order is split into several packages, ask the sender which reference belongs to each package. A missing result can mean that the number needs correction or that tracking information has not yet been published. Confirm the shipment identity before assuming that the absence of a scan means a parcel has been lost.
Delivery timing depends on the selected service, destination and booking arrangements. Ask the sender or Pandu for the applicable estimate. Processing and movement between facilities can produce intervals between tracking updates, so a gap should be considered together with the service timeframe and the last recorded location.
When the expected timeframe has passed, provide your AWB or reference and the latest update to Pandu. Keep the booking receipt available for a shipment investigation. Track91 shows reported activity, but the carrier and sender are responsible for confirming delivery arrangements and responding to enquiries about missing parcels.
Acceptance or collection updates record the start of carrier handling. Sorting and transit updates describe movement through the network. An unsuccessful delivery attempt can require further arrangements and does not establish completed delivery. Review remarks where available, and distinguish dispatch towards the recipient from a scan confirming that delivery has finished.
If tracking reports completed delivery but you cannot locate the parcel, check the receiving information and contact the sender or Pandu promptly. Provide the reference and reported delivery time so the carrier can identify the relevant record. Avoid publishing your personal address or contact information in public enquiries.
Pandu’s official contact page publishes telephone +62 21 3000 9000 and email [email protected]. Its Jakarta office is at Graha Pandu, Jalan Raya Bekasi Timur, KM 18, No. 30, Jatinegara. Use the carrier’s support channels for shipment investigations, delivery instructions and service enquiries.
Official sources: company overview, services and tracking and contact details. Track91 is an independent tracking service.
For delivery issues, keep your tracking number handy and contact Pandu Logistics directly. For order-related questions, contact the seller or marketplace you purchased from first.
Pandu Logistics Support
Answers to the most common queries about Pandu Logistics tracking, delays, and deliveries.
Enter the complete AWB or reference number supplied by your sender. Track91 displays available Pandu Logistics shipment updates, including transit and delivery activity. If you received several references, confirm which one identifies the package you are expecting.
Supported numeric references have nine or ten digits. AWB references can also contain five letters followed by ten digits, such as the generic example ABCDE0987654321. Copy the number exactly and retain leading zeroes; a seller order number may be different.
Delivery timing depends on the service purchased, destination and shipment arrangements. Pandu lists express, regular and same-day delivery options, as well as distribution and logistics services. Ask the sender or Pandu to confirm the service estimate that applies to your shipment.
Updates can pause while a parcel moves between facilities or awaits its next recorded handling stage. Verify the number and compare the official tracker. If the sender’s delivery estimate has passed, contact Pandu with the reference and most recent status.
A delivery attempt records an unsuccessful or incomplete delivery visit. It is different from a completed delivery scan. Read any accompanying remarks and contact Pandu or the sender to clarify the next arrangement, especially if the address or recipient availability needs checking.
Track91 needs the shipping AWB or reference to locate the shipment. A recipient name or telephone number cannot replace it. Look for the reference on your shipping receipt or ask the seller to provide the carrier number.
Pandu publishes telephone +62 21 3000 9000 and email [email protected] on its official contact page. Provide your shipping reference, destination and latest status. Pandu can investigate shipment handling; Track91 displays published information but cannot reschedule a delivery or issue compensation.
No. Track91 is an independent tracking service and is not affiliated with Pandu Logistics or PT. Pandu Siwi Sentosa. Contact the sender or Pandu directly for booking enquiries, delivery instructions, shipment investigations and claims.