1. Who We Are
Track91 ("we", "us", or "our") operates the website track91.test and any associated applications or services (collectively, the "Service"). We provide a free tool for tracking shipments from multiple couriers and postal providers globally.
If you have any questions or concerns about this policy, please reach out to us at: [email protected]
2. Information We Collect
2.1 Information You Provide
- Tracking/Consignment Numbers: Any shipment identifiers you enter to search for parcel delivery status.
- Subscription Data: Email addresses or phone numbers provided if you opt-in to receive automatic tracking notifications and status alerts.
- Profile Details: Account details (such as name or email) if you choose to register an account.
2.2 Information Collected Automatically
When you access our Service, we automatically collect:
- Usage details: Search queries, pages viewed, time spent on the Service, and referring web addresses.
- Device specifications: Web browser types, operating systems, and screen resolutions.
- IP Addresses: Used solely to estimate rough geographic location (country or region level) for optimization.
- Cookies and Local Storage: Utilized to remember recent tracking queries, dark/light theme options, and preferences.
3. How We Use Your Information
We use the gathered information to:
- Provide and render real-time package tracking timelines.
- Deliver notifications and status updates via Email or WhatsApp (only if you subscribe to them).
- Optimize performance and fix errors on the Service.
- Protect the Service against abuse, bots, or rate-limit violations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Cookies & Caching
We use cookies and local browser storage to provide functional benefits:
- Essential: Saving theme settings and cache variables.
- History cache: Keeping your last tracked parcels locally for quick retrieval.
- Analytics: Aggregate usage data via analytics tools.
5. Data Retention & Deletion
Tracking queries and cache status are typically stored for up to 90 days. User account data and subscriptions are stored as long as active. You can request deletion of your account and saved query data at any time by emailing us.
6. Security & Disclaimer
We use standard HTTPS encryption to secure data. Please note that no transmission method over the internet is completely bulletproof, and we cannot guarantee 100% data security.
7. Contact
For any queries regarding this Privacy Policy, please contact us at: [email protected]