Enter your Tealca tracking number for live shipment status, real-time updates and delivery progress.
Tealca tracking
Get live shipment status and real-time tracking updates.
Three quick steps - free, no login required.
Check the SMS, email, or order page from your seller or courier. Tealca formats accepted here include 8 digits, e.g. 12345678; older guías ran to 7 digits.
Type or paste the guía number into the search box at the top of this page and hit track.
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
Tealca is a Venezuelan courier carrying parcels and documents across the country. Senders bring a parcel to one of its stores, which makes out the guía for it; regional platforms then move it along scheduled national lines to the store nearest the recipient, which either delivers it to the door or hands it over at its counter. Everything it moves stays inside Venezuela, so a guía never crosses a border or passes through customs.
Track91 reads the guía Tealca publishes for your number and lays its scans out newest first, each with the store or platform its own wording names. Tealca writes its scans in Spanish and sends them oldest first with no status codes at all, so Track91 keeps the carrier's own wording and reads every clock as a Caracas one before showing it. Tealca official tracking.
Which service a parcel was booked on shapes the journey you see in the timeline. Coverage, parcel sizes and store cut-off times should be confirmed with Tealca or with the sender.
The service most Tealca parcels travel on. The sender hands the parcel over at a store counter, which creates the guía, and the recipient collects it from the store at the far end once its reception scan appears. The timeline names both stores by Tealca's own code.
The destination store can also deliver the parcel to the address written on the guía rather than hold it at its counter. The delivery scan records the time and the person who took the parcel; Track91 masks that name, since it is a private detail.
Tealca's regional platforms are the sorting points its scheduled lines run between. A parcel crossing the country passes through two or more of them, each filing a reception when it arrives and a dispatch naming where it goes next.
Shippers sending in volume use the same guía and the same store network, so a parcel bought from an online seller tracks exactly like a counter shipment. The guía number is the only reference Tealca's tracking service resolves.
A Tealca guía is normally eight digits, for example 12345678.
Guías on the carrier's former tracker ran to seven digits, such as
1234567,
and its lookup still answers anything from six to twelve digits. It holds no letters and
no prefix, so nothing in the number itself says the parcel is a Tealca one — paste it
together with the carrier rather than expecting it to be recognised on its own.
Spaces, dots and hyphens in a pasted guía are ignored, so
1234 5678
and 1234-5678
both resolve to the same shipment. Older guías are no longer answered by Tealca's current
lookup at all, whatever their shape.
A parcel between two stores served by the same platform usually moves in one working day, with a single reception and dispatch in between. The store's own cut-off decides whether it leaves the day it was handed over or the next morning.
A guía crossing Venezuela typically takes two to three working days, chaining several platforms. Tealca publishes no estimated delivery date through its tracking service, so Track91 shows none for your guía — only the scans as they are filed.
Tealca files every scan in Spanish and sends no status code with it. Track91 keeps the carrier's own wording and reads the step from its opening words.
The parcel is at the store that made the guía out. It is the first scan on every shipment, and the store it names is where your parcel's journey starts.
The parcel has left the sending store on a line to a platform. The scan names both the store it left and the platform it is headed for.
The parcel reached a regional platform for sorting. A guía crossing the country collects one of these for every platform on its route.
The parcel is on the road between two places. The scan names no place of its own, which is why it carries no store or platform in the timeline.
The parcel has left a platform. The wording says whether it goes to another platform or to the store that will deliver it, which is the clearest sign the end is near.
The parcel is at the store responsible for the last step. From here it is either delivered to the address on the guía or held at the counter for collection.
The parcel was handed over. The scan names the person who took it and their identity document number; Track91 masks the name and keeps no identity number.
Tealca's three summary words for a guía as a whole. En tránsito covers everything from the sending store's dispatch to the delivery, so the scans themselves say far more.
Written by the Track91 team from Tealca's published information; some details are still being verified. Last reviewed . Track91 is independent of Tealca. Report a correction.
Tealca Support
Help with Tealca tracking, delays and deliveries. Select a question to read the answer.
Enter the Tealca guía number from your receipt, the sender's dispatch note or your order confirmation into the tracking field on Track91. The newest scan appears first, with the dated history below it and the store or platform each step was filed at. No account, login or registration is needed.
A Tealca guía is normally eight digits, for example 12345678. Guías on the carrier's former tracker ran to seven digits, and its lookup still answers anything from six to twelve digits as long as it holds no letters. Copy every digit from the receipt, including any leading zeros.
A parcel moving between Tealca stores inside Venezuela usually arrives in one to three working days, passing through the sending store, one or more regional platforms and the destination store. Tealca does not publish an estimated delivery date through its tracking service, so Track91 cannot show one for your guía.
Each update depends on a new scan being filed against the guía. A parcel can sit at the sending store until the next scheduled line leaves, and long national legs produce no scan at all while the vehicle is on the road. Compare the last scan time with the day the sender handed the parcel over before raising an enquiry.
It means the parcel reached one of Tealca's regional platforms, the sorting points its national lines run between. The step names the platform, usually after the city it serves. Expect a Despacho de Plataforma scan next, naming either the following platform or the store that will deliver your parcel.
Guía entregada is Tealca's wording for delivered. The step names the person who took the parcel and their identity document number. Track91 keeps the Spanish wording as the carrier filed it, masks the name because it is a private detail, and never stores the identity number at all.
Not on Track91. The lookup needs the guía number, because that is the only identifier Tealca's tracking service resolves. Check your receipt, the sender's dispatch message or your order history. A recipient name, an identity document number or a phone number cannot be used in place of the guía.
The parcel has reached the Tealca store responsible for the final step. That store either delivers it to the address on the guía or holds it at its counter for collection, depending on the service the sender booked. The scan names the store by its own code and the area it serves.
Contact Tealca directly through its official channels, or ask the sender to open an enquiry using the guía number. Have the last scan, its time and the store or platform it names ready. The sender holds the shipping contract, so a claim for a lost or damaged parcel usually has to come from them.
It shows the last store or platform that scanned the guía, which is the nearest Tealca publishes to a live position. The scans themselves repeat the sending store's city rather than naming where each one happened, so Track91 reads the place from the step's own wording instead.
No. Track91 is an independent tracking service and is not affiliated with Tealca, Grupo Tealca or any Venezuelan courier or postal operator. It shows the shipment information Tealca publishes for a guía number, for convenience. Redirections, store collections, delivery arrangements and claims must be handled by Tealca or by the sender.