Enter your 17FEIA tracking number for live shipment status, real-time updates and delivery progress.
17FEIA tracking
Get live shipment status and real-time tracking updates.
Three quick steps - free, no login required.
Check the SMS, email, or order page from your seller or courier. 17FEIA formats accepted here include FEI + 2 warehouse letters + 10 digits + YQ, e.g. FEISZ1234567890YQ.
Type or paste the order number into the search box at the top of this page and hit track.
Track real-time shipment updates, recorded events and delivery estimates supplied by the carrier. Check the event timestamps; results may be cached between updates.
17FEIA (一起飞), operated by Shanghai Hongshan International Logistics (上海宏杉国际物流), is a Chinese cross-border e-commerce forwarder. It gathers parcels from sellers into consolidation warehouses in Shanghai and Shenzhen, files export customs for them as one shipment, flies them to Europe or the United States, clears them through import customs, and hands each parcel to a local carrier for the last mile.
That makes a 17FEIA order number a record of a journey rather than of a single carrier's parcel. Its own milestones cover the warehouse, the flight and customs; everything after the hand-off is relayed from the delivering partner - DPD Germany, DHL or FedEx Ground - in that carrier's own words. Track91 reads both halves into one timeline and names the partner with its own number.
The main lane. Parcels leave Shenzhen or Shanghai on a consolidated air waybill, land at a European clearance port, and are handed to DPD Germany or Deutsche Post DHL for delivery. Parcels bound for the Netherlands, Poland and neighbouring markets ride on DPD Germany's labels and cross the border inside DPD's own network.
The same consolidation, cleared by a customs broker on arrival and injected into FedEx Ground for the domestic leg. FedEx then scans the parcel through its own sorting facilities, so the second half of the history reads as ordinary FedEx tracking with town, state and an exact local time on every scan.
A slower, cheaper lane for bulky goods, tracked with its own milestones: loaded on board, arrived at destination port pending unloading, documents submitted and clearance initiated, then container pickup scheduled. The same order-number format covers it, and the delivering partner at the far end works the same way.
17FEIA receives and holds goods at its China warehouses before export, which is why an order can sit for days or weeks between the order being recorded and the warehouse receipt. The history makes that visible: a pending customer confirmation step, an order confirmation, and only then a dispatch from the warehouse.
A 17FEIA order number is FEISZ1234567890YQ:
the three letters FEI, two letters naming the departure warehouse, ten
digits, and the closing pair YQ.
Two other numbers travel with the same parcel and are not interchangeable with it. The
box number printed on an outer carton is an order number with a suffix and
is not looked up at all. The delivering partner's number - a 14-digit DPD
label, a 12-digit FedEx number, a CE000000000DE-style
postal number - belongs to that carrier, and Track91 links it there rather than treating it
as a 17FEIA number.
Roughly 7 to 15 days end to end. Expect several days at the warehouse, a day or two in the air including a transit stop, one to four days in import clearance, and two to five days with DPD or DHL. Parcels crossing a second border inside the partner's network take longer.
Roughly 9 to 18 days. The pattern is the same, with a broker clearance step before the parcel is injected into FedEx Ground; the domestic FedEx leg alone usually accounts for three to six days as the parcel crosses the country between sorting facilities.
Four to ten weeks. The sailing itself is most of it, with clearance and container pickup adding one to three weeks at the far end. Long silences are normal: an ocean shipment is scanned at a handful of points rather than continuously.
17FEIA publishes no delivery estimate of its own. It does publish an estimated departure date before the flight, which Track91 shows as an expected event rather than a scan, and the delivering partner sometimes relays its own promised delivery day once it has the parcel.
Every row of a 17FEIA history is filed under a Chinese status label, whatever language the description beside it arrives in. Track91 keeps the Chinese verbatim and reads the label rather than the prose, because the prose on a relayed row belongs to the delivering partner.
The public lookup carries the departure city, the destination country, the parcel weight, the delivering partner and its number, and the scan history. It carries no sender or recipient name, no address or phone number, no service name, no delivery estimate and no proof of delivery, so Track91 shows none of those. Where a relayed scan happens to carry a postcode, Track91 deliberately does not publish it: on the delivering scan that postcode is the recipient's.
Written by the Track91 team from 17FEIA's published information; some details are still being verified. Track91 is independent of 17FEIA. Report a correction.
17FEIA Support
Help with 17FEIA tracking, delays and deliveries. Select a question to read the answer.
Enter your 17-character 17FEIA order number, such as FEISZ1234567890YQ, in the tracking box on this page. Track91 asks 17FEIA for the order and shows its warehouse, flight and customs milestones together with the scans relayed from the carrier delivering the parcel, newest first.
A 17FEIA order number is 17 characters: FEI, two letters naming the departure warehouse (SZ for Shenzhen, SH for Shanghai), ten digits, then YQ. FEISZ1234567890YQ and FEISH9876543210YQ are both valid shapes. It is on the shipping confirmation the seller sends you.
A local one. 17FEIA consolidates parcels in Shanghai or Shenzhen, flies them out and hands each to a delivering partner in the destination country, usually DPD Germany, DHL or FedEx Ground. Track91 names that partner and its own parcel number, with a link to track it there once it starts scanning.
Yes, once the partner has the parcel. Track91 shows the partner number on the 17FEIA timeline, and searching it on that carrier gives more local detail than 17FEIA relays. Before the hand-off the partner knows nothing about the parcel, so the 17FEIA order number is the only one that answers.
Typically 7 to 18 days door to door. The parcel usually waits several days at the China warehouse while the order is confirmed and consolidated, flies in a day or two, then spends one to five days in import customs before the local partner delivers it within a few days.
Long gaps are normal on this service. Nothing moves between the order being recorded and the warehouse receiving the parcel, which can take weeks, and nothing moves during import customs either. After the hand-off 17FEIA only relays what the delivering partner sends it, so updates lag that carrier.
The parcel has left 17FEIA warehouse and Chinese export customs are being filed for the flight it is booked on. It is a paperwork step, not a delay. The next movement you should expect is the estimated departure date followed by Flight has departed once the aircraft actually leaves.
A customs broker in the destination country has collected the shipment from the airport and taken it to its own clearance warehouse. Despite the word delivered, your parcel has not been delivered to you. Import clearance follows, then the hand-off to the carrier that brings it to your address.
Check the newest milestone. If it is a customs step, waiting is usually all you can do, though a request for duties or documents comes from the local partner rather than 17FEIA. If the delivering partner is already named, track the parcel there. Otherwise contact the seller, who holds the contract.
No. 17FEIA only answers an order number, and the box number printed on an outer carton is not looked up at all. The order number is on the shipping confirmation email from the seller, and in your order history on the marketplace or store you bought from.
No. 17FEIA publishes the departure city, the destination country, the parcel weight and its scan history, and nothing else. There is no sender name, recipient name, address, phone number, delivery estimate or proof of delivery in what it makes public, so Track91 cannot show any of those.
No. Track91 is an independent parcel tracking service with no affiliation to 17FEIA, to Shanghai Hongshan International Logistics, or to any carrier 17FEIA hands parcels to. We read the public tracking lookup 17FEIA own site uses. For refunds and claims, contact your seller or 17FEIA directly.