Express Worldwide
Door-to-door delivery of documents and parcels to over 220 countries, typically by the end of the next possible business day.
Track DHL Express Shipments
Enter your DHL Express tracking number to view shipment status, transit checkpoints, and delivery progress.
DHL Express tracking
Get live status and transit history.
DHL Express is the world's leading international express delivery provider, connecting more than 220 countries and territories with time-definite door-to-door shipping, customs clearance expertise, and a global air network.
From urgent international documents to heavyweight freight, DHL offers time-definite and day-definite solutions.
Door-to-door delivery of documents and parcels to over 220 countries, typically by the end of the next possible business day.
Guaranteed delivery before 9:00 AM or 12:00 noon on the next possible business day for urgent, time-critical shipments.
Cost-effective domestic and international parcel delivery for online sellers, with divisional networks across Europe, the Americas, and Asia.
In-house customs brokerage in every major market keeps international shipments moving through import and export formalities.
DHL uses different tracking number formats depending on the service.
| Service | Format | Example |
|---|---|---|
| DHL Express | 10 digits | 1234567890 |
| DHL Express (Piece) | JD followed by digits | JD014600003889152251 |
| DHL eCommerce | GM prefix or 16-39 digits | GM60511234500000001 |
| DHL Parcel (Germany) | 20 digits | 00340434161094042557 |
What the most frequent DHL scan events mean for your shipment.
The sender created the shipping label and DHL is awaiting the physical package. Tracking events appear once the parcel is scanned.
Your shipment was sorted at a DHL hub and is moving through the network toward the destination country or city.
The shipment is undergoing customs formalities. "Clearance processing complete" means it has been released and will continue in transit.
The parcel is on the delivery vehicle and will typically be delivered the same business day. A signature may be captured on delivery.
DHL Help & FAQ
Answers to standard queries regarding DHL Express and DHL eCommerce tracking.
Enter your DHL waybill number (e.g., a 10-digit Express number like 1234567890) in the search box at the top of the page. We query DHL's tracking network to show live checkpoint history.
A "shipment on hold" status usually means DHL is awaiting customs documents, duty payment, or the next scheduled transport connection. Most holds resolve within one or two business days.
The shipment is being processed by customs in the origin or destination country. If DHL needs anything from you (an ID, invoice, or duty payment), they will contact the receiver directly.
The courier leaves a notice and re-attempts delivery on the next business day, or redirects the parcel to a nearby DHL ServicePoint for pickup. You can also schedule a redelivery through DHL's On Demand Delivery portal.